Operations Manager- Youngstown OH 3PL

Temco-Logistics; Youngstown (OH); On-site; USD 70,000 - 75,000; Full time

Job summary

Temco Logistics, a proud subsidiary of The Home Depot, seeks an Operations Manager in Youngstown, OH to oversee delivery operations, scheduling, and service levels.

You will monitor daily operations, support drivers and customer service, train staff, and optimize routes and 3PL workflows with a focus on on-time performance, safety, and cost control.

The role requires strong communication, organization, and hands-on leadership in a fast-paced environment.

Qualifications

• Must have transportation operations experience.
• Experience in routing and dispatch.
• Warehouse management experience is required.

Responsibilities

• Monitor daily delivery operations and resolve service exceptions.
• Support drivers and customer service teams with real-time troubleshooting.
• Train and onboard new team members.
• Build, manage, and adjust office and driver schedules.
• Prepare delivery manifests and ensure dispatch readiness.
• Collaborate with routing and driver managers to optimize performance.
• Review payroll and resolve discrepancies.
• Oversee inbound and outbound logistics at 3PL locations.

Skills

Transportation ops

Routing & dispatch

Warehouse mgmt

Job description

Job Details

Job Location: Youngstown OH 3PL - Youngstown, OH 44505

Position Type: Full Time

Education Level: OH

Salary Range: $70,000.00 - $75,000.00 Salary/year

Travel Percentage: Onsite

Job Category: Management

Temco Logistics, a proud subsidiary of The Home Depot, is seeking a detail-oriented and proactive Operations Manager to support our delivery and customer service teams. This role plays a key part in ensuring smooth daily operations, accurate scheduling, and high service standards. If you are organized, a strong communicator, and thrive in a fast-paced environment, we'd love to hear from you.

Must-Have Skills

• Transportation operations experience
• Routing and dispatching experience
• Warehouse management experience

What You'll Do

• Monitor daily delivery operations and resolve service exceptions
• Support drivers and customer service teams with real-time troubleshooting
• Train and onboard new team members
• Build, manage, and adjust office and driver schedules
• Order and maintain office supplies
• Prepare delivery manifests and ensure dispatch readiness
• Collaborate with routing and driver managers to optimize performance
• Review payroll and resolve discrepancies
• Process reschedules, cancellations, and customer service exceptions
• Oversee inbound and outbound logistics at 3PL locations
• Track recycling and waste levels and recommend operational improvements

Daily & Weekly Responsibilities

• Track delivery exceptions and ensure timely resolution
• Monitor compliance with check-ins, paperwork, and routing standards
• Review next-day delivery plans and adjust schedules as needed
• Submit nightly operations recap reports
• Attend weekly planning and operations meetings
• Conduct inventory checks and order supplies

Success Metrics

• On-time and complete delivery performance
• Driver satisfaction and engagement scores
• Employee retention and safety compliance
• Labor hours and productivity versus goals
• Fleet damage and repair cost management