Operations Manager VitalShred

Vital Holdings LLC; Grand Junction (CO); On-site; USD 63,000 - 73,000; Full time

Job summary

Vital Holdings LLC is seeking an Operations Manager for VitalShred in Grand Junction, CO. This role leads personnel management, quality initiatives, and budget oversight to ensure efficient shred operations and customer service excellence.

The position requires supervisory experience, a valid driver’s license, forklift certification, and a commitment to safety and disaster recovery readiness. This on-site role offers a competitive salary with a 10% annual bonus potential.

Qualifications

• Supervisory experience (3-5 years preferred)
• Valid driver’s license with clean MVR and background check
• High school diploma
• Forklift certification
• Must pass drug screen

Responsibilities

• Hire and train staff, enforce policies, and ensure proper staffing.
• Collaborate with Area VP/Director of Operations to improve the quality program.
• Manage budget control, reporting, and take corrective actions to maintain fiscal responsibility.
• Maintain clean, safe facilities and manage vehicle/equipment maintenance and rack space.
• Oversee daily shred operations, audit daily paperwork, and supervise critical account shredding.

Skills

Problem solving

Quality concepts experience

Detail-oriented

Organizational skills

Disaster recovery leadership

Shift coverage willingness

Education

High school diploma

Job description

Job Title: Operations Manager VitalShred

Pay: $63,000 - $73,000 + 10% annual bonus.

Summary: The Operations Manager’s responsibilities include but are not limited to implementing quality concepts throughout the operational processes to make continuous improvements; supervising records center/vault operations and delivery service; maintaining proper staffing; and reaching specific operational benchmarks.

Essential functions:

Personnel Management

Candidate will be responsible for, in part, hiring job candidates, training new/existing employees, enforcing company policies, and ensuring proper staffing.

Quality tracking and improvement

Candidate will work with Area Vice President and Director of Operations to improve the Company’s quality program

Forecast Requirements

Responsible for budget control, budget reporting, and taking corrective actions to maintain fiscal responsibility.

Facilities/Equipment Maintenance

Responsible for maintaining clean and efficient facilities including vehicle/equipment maintenance. Properly maintain and control the use of currently available rack space and evaluate the need for additional racks.

Inventory Control

Responsible for daily shred operations. Includes the auditing of daily paperwork, overseeing and reconciling daily shred functions of critical accounts. Conduct and supervise audits.

Customer Service

Responsible for providing courteous and attentive treatment of all customers’ needs by presenting a professional and positive image when interacting with customers in person and over the phone.

Requirements

Competencies:

• Problem solving skills
• Experience in implementing quality concepts and practice in a service industry work environment
• Detail-oriented work style
• Organizational skills
• Willing to take responsibilities for daily operations even if personal sacrifices are required (have cell phone, able to cover any shift, and run emergencies)
• Willing and able to do physical work when necessary
• Commitment to being a key leader in disaster recovery environment and embracing the unique requirements of servicing both internal and external customers in such an environment

Work environment: Must be able to tolerate heat in the summer and cold in the winter.

Physical demands: While performing the duties of this job, the employee is regularly required to stand and walk. The employee is occasionally required to sit, climb/balance, stoop, kneel, or crouch. Must be able to reach, handle, carry, and lift between 10 lbs. and up to 50 lbs. While performing job duties, the employee is regularly required to talk, hear, read, and identify numbers for accurate order filling and receiving of material.

Education and eligibility requirements:

• Supervisory experience (3-5 years preferred)
• Valid driver’s license with clean MVR and clean background check
• High school diploma
• Forklift certification
• Must pass drug screen

Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the applicant for this job. Activities, duties, and responsibilities

Notice Regarding the Use of Artificial Intelligence in Application Review

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.

Equal employment opportunity, including veterans and individuals with disabilities.