OPERATIONS MANAGER UT SOUTHWESTERN

Compass Group USA

Dallas (TX)

On-site

USD 90,000 - 130,000

Full time

3 days ago
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Benefits offered by this job

Medical
Vision
Life Insurance/AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Employee Assistance Program
Flexible Spending Accounts (FSAs)

Job summary

SSC Services for Education in Dallas is seeking an Operations Director to oversee support services and coordinate frontline teams across administration and unit departments. You will ensure service standards and manage staffing, scheduling, and external vendors.

This role requires 4 years in support services, supervisory experience, strong communication, and proficiency in MS Office; you will drive monthly goals, training, and cross-department collaboration.

Qualifications

  • 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
  • At least 1 year of supervisory experience in support service related field with high customer/client contact.
  • Ability to communicate effectively in written format and oral presentations.
  • Ability to multi-task and establish priorities.
  • Ability to maintain organization in a changing and stressful environment.
  • Exhibit initiative, responsibility, flexibility, and leadership.
  • Possess a thorough knowledge of contract administration and office procedures.
  • Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.

Responsibilities

  • Establishes and annually reviews standards and work procedures for all staff.
  • Plans work and staffing schedules and areas of work to ensure adequate services are rendered.
  • Assists in the hiring process; interview, hiring and training of new associates.
  • Orients, develops, and supervises all supervisory/housekeeping staff.
  • Conducts regular inspections and makes recommendations to the facility.
  • Conducts monthly reporting of goals, accomplishments, and future plans.
  • Provides staff education and continuous training.
  • Communicates with staff, administration, and other departments.
  • Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)

Skills

Supervisory experience
Communication skills
Multi-tasking
Organizational skills
Initiative and leadership
Problem solving
MS Office proficiency
Internet proficiency

Tools

MS Office
Internet

Job description

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OPERATIONS DIRECTOR UT SOUTHWESTERN, DALLAS, TX

Position Title:OPERATIONS DIRECTOR UT SOUTHWESTERN, DALLAS, TX

SSC Services for Educationis known for our expertise, commitment, and value; and we at SSC truly believe that our people are our greatest asset. By utilizing our associates’ knowledge and experience alongside SSC’s extensive training, providing supportive management, and offering unparalleled wage and benefit packages as well as career advancement opportunities, we have developed a workforce that differentiates us from our competitors.

SSC Services for Education isa Nationwide Best in Class Facility Service Provider. As a member of Compass Group, North America, we want you to be as great as you can be. We empower our associates to direct their own future, keeping them confident that we support them every step of the way. As a result, our associates embody greatness through their actions, natural passion for quality, and a can-do attitude. The opportunity for greatness is real at SSC and throughout the Compass world.

Job Summary

As an Operations Director, you are responsible for assisting in directing and overseeing the support services operational needs of the department. You will coordinate the tasks of the frontline associates and will serve as a liaison between administration and unit departments, providing the highest possible level of service.

Essential Duties and Responsibilities:

  • Establishes and annually reviews standards and work procedures for all staff.
  • Plans work and staffing schedules and areas of work to ensure adequate services are rendered.
  • Assists in the hiring process; interview, hiring and training of new associates.
  • Orients, develops, and supervises all supervisory/housekeeping staff.
  • Conducts regular inspections and makes recommendations to the facility.
  • Conducts monthly reporting of goals, accomplishments, and future plans.
  • Provides staff education and continuous training.
  • Communicates with staff, administration, and other departments.
  • Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)

Qualifications:

  • 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
  • At least 1 year of supervisory experience in support service related field with high customer/client contact.
  • Ability to communicate effectively in written format and oral presentations.
  • Ability to multi-task and establish priorities.
  • Ability to maintain organization in a changing and stressful environment.
  • Exhibit initiative, responsibility, flexibility, and leadership.
  • Possess a thorough knowledge of contract administration and office procedures.
  • Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.

Associates at SSC are offered many fantastic benefits.

  • Medical
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Applications are accepted on an ongoing basis
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely,click here or copy/paste the link below for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

SSC maintains a drug-free workplace.


Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth
Job Segment: Housekeeping, Hospitality

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