Operations Manager - US

Kids II Inc.; Atlanta (GA); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Competitive pay

Flexible hours

Generous benefits

Team member activities

Philanthropic efforts

Drug Free Workplace

Job summary

Kids2 in Atlanta seeks an experienced Warehouse Operations Manager with PMP certification to lead 3PL warehouse setups and SAP IBP projects in North America. In year one, split focus between implementations and operational oversight of inbound, outbound, inventory, and customer compliance.

After deployments, role concentrates on ongoing warehouse operations support across North American sites, driving efficiency and cost improvements through strong cross-functional leadership.

Qualifications

• Bachelor’s degree or equivalent experience.
• 3+ years of warehouse operations experience.
• 3+ years of project management experience.
• Strong experience working with 3PL partners.
• Demonstrated ability to negotiate with warehouse/vendors on pricing and service terms.
• Strong knowledge of inventory control, shipping/receiving, and distribution processes.
• Excellent communication, problem-solving, and leadership skills.
• Strong understanding and usage of AI tools and resources.
• Familiarity with warehouse systems or ERP/WMS tools is a plus.

Responsibilities

• Lead and manage project activities for 3PL warehouse setup and SAP IBP implementation.
• Define project objectives, timelines, milestones, risks, and dependencies.
• Ensure clear communication and alignment across all project participants.
• Monitor project progress and resolve issues and blockers promptly.
• Prepare and present project updates and action plans to management.
• Support testing, implementation, and go-live activities related to warehouse and ERP integration.
• Collaborate with IT teams on technical implementations and troubleshooting.
• Drive continuous improvement to increase efficiency and reduce costs.

Skills

3PL Negotiation

KPI analysis

Data analytics

Process improvement

Fast-paced

Adaptability

Education

Bachelor’s degree or equivalent

3+ years warehouse operations

3+ years project management

Experience with 3PL partners

Tools

ERP/WMS familiarity

MS Office & Smartsheet

PMP Certification

Job description

At Kids2, we’re really good at what we do. And when we’re great at our jobs, we help parents be great at their jobs. Parenting is demanding, and that’s where we come in. We want to reimagine how brands can make it easier for early stage parents – not by just selling them products, but by providing holistic solutions that transcend borders, categories and aisles. No matter our title or department, at Kids2, our job is to create more tiny wins for parents, so they can create bright futures for their little ones. That’s a big task! We’re serious about what we do, AND we love to have fun. Our team is hardworking, entrepreneurial, and passionate about helping families create millions, if not billions of tiny wins.

SUMMARY

We are seeking an experienced Warehouse Operations Manager with PMP certification and a strong background in project management and 3PL warehouse operations. In the first year, this role will be split between supporting upcoming global warehouse implementation and SAP IBP implementation projects, approximately 50% of the time, and providing operational oversight for inbound, outbound, inventory management, and customer compliance activities across our North American warehouse network. Once the warehouse implementations are completed in 2027, the position will transition to a full-time focus on warehouse operations support for our North American warehouses.

PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS

• Lead and manage project activities for 3PL warehouse setup and go live and SAP IBP implementation to include coordinating project planning, execution, tracking, and delivery within scope, schedule, and budget.
• Define project objectives, timelines, milestones, risks, and dependencies.
• Ensure clear communication and alignment across all project participants.
• Monitor project progress and work with key stakeholders to escape and resolve issues and blockers in a timely manner.
• Prepare and present project updates, status reports, and action plans to management and project sponsors.
• Support testing, implementation, and go-live activities related to warehouse and ERP integration.
• Ensure project documentation is completed and maintained accurately.
• Act as a liaison between 3PL warehouse and Kids2 building a strong, collaborative, and trusted partnership.
• Understand 3PL warehouse operations including storage, picking, packing, shipping, inventory accuracy, and cost structure to drive towards efficiency.
• Coordinate with 3PL providers to ensure order fulfillment, inventory accuracy, service level compliance, and resolve operational issues.
• Support the negotiation of and manage to warehouse rates, service terms, and vendor agreements.
• Forecast and plan space, labor, and shipping requirements with internal teams and the 3PL
• Ensure customer compliance by communicating and maintaining shipping requirements and operational standards.
• Support internal teams on packaging, quality control, reworking, damage disposition, and value-added services.
• Collaborate with IT teams (internal and 3PL) on technical implementations and troubleshooting.
• Drive continuous improvement to increase efficiency and reduce costs.

QUALIFICATIONS & EXPERIENCE

• Experience in contract negotiation with 3PL warehouse providers.
• Ability to analyze warehouse costs and operational KPIs.
• Strong data analytics skills.
• Experience in process improvement and cross-functional collaboration.
• Ability to execute and excel in high-paced organization
• Ability to deal with changing environments, tight timelines and multiple priorities

EDUCATION & SKILLS

• Bachelor’s degree preferred, or equivalent experience.
• 3+ years of proven experience in warehouse operations.
• 3+ years of project management experience
• Strong experience working with 3PL partners.
• Demonstrated ability to negotiate with warehouse/vendors on pricing and service terms.
• Strong knowledge of inventory control, shipping/receiving, and distribution processes.
• Excellent communication, problem-solving, and leadership skills.
• Strong understanding and usage of AI tools and resource
• Familiarity with warehouse systems or ERP/WMS tools is a plus.

CERTIFICATES, LICENSES, REGISTRATIONS

• Project Management Professional (PMP) Certification

COMPUTER/TECHNICAL SKILLS

• Experience with Microsoft Office to include Excel, Word and PowerPoint, Smartsheet

PHYSICAL DEMANDS While performing the duties of this job, the team member is regularly required to talk or hear. The team member frequently is required to sit; have flexible use of hands; reach with hands and arms; and stoop, kneel, crouch, or crawl. The team member is occasionally required to stand, walk, and taste or smell. The team member must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 - 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT General office environment 15% Travel is required We offer competitive pay, flexible hours, and generous benefits. Plus, to keep things fun (because we are all kids at heart), we offer a host of team member activities and philanthropic efforts throughout the year and company-wide awards and recognition for a job well done! Check out our website at www.kids2.com and our social media pages on LinkedIn, Facebook and Instagram for more information and open positions in the career section.

Drug Free Workplace

Kids2 is a global company that designs solutions to help early-stage parents and families create tiny wins that build bright futures. The Kids2 brand portfolio includes the leading infant, baby, and toddler brands Baby Einstein, Bright Starts, and Ingenuity. Headquartered in Atlanta, Kids2 spans globally with 12 offices on four continents serving customers in more than 90 countries and has been inventing and reinventing baby products for 50 years. Led by CEO Ryan Gunnigle, it operates with an agile start-up approach, which fosters the company’s growing success.