Operations Manager - The Harrison

Action Property Management, Inc.; San Francisco (CA); On-site; USD 85,000 - 95,000; Full time

Job summary

Action Property Management, a leader in HOA management, seeks an Operations Manager for The Harrison in San Francisco. This role involves leading a dedicated team to deliver exceptional service and enhance residents' experiences, with competitive compensation and benefits. Join an environment where you can thrive and love where you work!

Benefits

Comprehensive benefits package

401(k) with company match

Generous paid time off

Holiday gratuity

Complimentary business attire dry cleaning

Medical, dental, and vision insurance

Life and disability support

Pet insurance

Qualifications

• 2-4 years of Operations management experience in HOA or hospitality industry.
• Ability to manage and train up to 20 team members.
• Strong verbal and written communication skills.

Responsibilities

• Provide exceptional service to the residents of The Harrison.
• Exude a professional attitude at all times.
• Manage a team and ensure successful operations.

Skills

Leadership

Time Management

Communication

Presentation Skills

Job description

Who We Are

With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity, and professionalism coupled with our core values of excellence, innovation and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.

Action seeks a dynamic Operations Manager for The Harrison in San Francisco, California.

The Harrison has beautifully appointed residences perched atop Rincon Hill. The Harrison offers city views within steps of San Francisco's greatest restaurants, shops and The Embarcadero. Be part of a team where you will love where you work!

How You Will Make an Impact

Provide exceptional service to the residents of The Harrison

Exude a positive and professional attitude at all times

Possessing a high level of knowledge of the Associations rules, policies and procedures

Manage a team with exceptional leadership to ensure a successful team

What You'll Need

2-4 years of Operations management experience ideally in the HOA or hospitality industry

Provide training, leadership, and scheduling for up to 20 team members from front desk associates, package attendants, and resident services coordinators

Strong verbal and written communication skills

Effective presentation skills

Exceptional time management skills and ability to work independently

Commitment to following up on all issues in a timely manner

We are looking for a true leader that can hire, train and motivate an exceptional staff to provide a level of customer service that exceeds the residents' expectations. As an Operations Manager you will have the opportunity to demonstrate how a professional management company can genuinely improve the quality of people's lives.

Why You'll Love Working at Action

At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement.

Schedule:Monday - Friday 8:30am - 5pm; available for monthly board meetings and as needed

Compensation:85K - 95K depending on experience+ comprehensive benefits package + annual bonus + holiday gratuity + complimentary business attire dry cleaning

Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, company-observed holidays for qualifying team members and of course, your birthday too!

We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued. Join us at Action Property Management and make a meaningful impact.

Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the Los Angeles San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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