Operations Manager, TAAG

Publicis Groupe; New York, Providence (NY, RI); On-site; USD 73,000 - 117,000; Full time

Job summary

A leading company in communication seeks an Operations Manager to oversee digital media campaigns. The role requires technical expertise in ad serving and collaboration across teams. Responsibilities include managing global teams, ensuring campaign accuracy, and driving technology partnerships. The ideal candidate will have strong analytical skills and proficiency in various ad technologies. Join us to foster an inclusive environment while delivering exceptional service in a fast-paced industry.

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

Disability Insurance

401K

Parental Leave

Tuition Reimbursement

Flexible Time Off

Qualifications

• 3-5+ years of experience in Ad Operations or Media Technology.
• Proficiency in ad servers and marketing tech solutions.
• Exposure to HTML5, CSS, and JavaScript for troubleshooting.

Responsibilities

• Oversee execution and troubleshooting of digital media campaigns.
• Manage global ad operations teams and standardize best practices.
• Conduct regular audits and QA for campaign accuracy.

Skills

Analytical

Problem Solving

Communication

Tools

Campaign Manager 360

Flashtalking/Innovid

Ad Form

GTM

Tealium

Job description

Company Description

Publicis Groupe is a global leader in communication and is positioned at every step of the value chain, from consulting to execution, combining marketing transformation and digital business transformation. Through a unified and fluid organization, Publicis Groupe partners with its clients across communication, media, data and technology to ensure access to the full breadth of capabilities in every market. Present in over 100 countries, Publicis Groupe employs around 103,000 professionals.

Job Description

The Operations Manager, TAAG, will oversee the execution and troubleshooting of digital media campaigns across multiple platforms. This role requires strong technical expertise in ad serving, trafficking, and campaign execution, along with collaboration across media, creative, and technology teams to ensure seamless activation. Additionally, the Operations Manager will manage global ad operations teams, standardize best practices, and lead technology partnerships.

Responsibilities

Campaign Management

• Work closely with Investment teams to create and execute digital media campaigns within Ad Serving platforms (display, video, mobile).
  • Traffic creative assets
  • Set up campaign configurations
  • Implement tracking pixels
• Conduct regular audits and QA for campaign accuracy.
• Serve as the escalation point for ad tech queries across global offices Technology & Troubleshooting.
• Stay updated on emerging digital media technologies to drive process improvements.
• Oversee the deployment of digital technology solutions that align with client and organizational needs.
  • e.g. ad servers, VVF, TMS, data management tools
• Ensure effective and efficient use of tools and systems across teams through training and adherence to best practices Global Team Management & Development.
• Oversee global ad operations teams to ensure exceptional service delivery and on-time execution across all markets.
• Establish and refine processes, training, and operational parameters to meet business unit requirements.
• Ensure timely onboarding and comprehensive training for new hires, and manage talent offboarding to maintain uninterrupted operations.
• Conduct weekly alignment with market leads to provide guidance on progress and concerns.
• Monitor team performance, offer coaching, and provide training resources to junior team members and TAAG new hires to support their development.

Qualifications

• 3-5+ years of experience in Ad Operations, Media Technology, or related fields
• Proficiency in ad servers (Campaign Manager 360, Flashtalking/Innovid, Ad Form) andmarketing tech solutions (DMPs, DSPs, verification platforms)
• Strong analytical, problem-solving, and communication skills
• Proficiency in Microsoft Excel and PowerPoint
• Understanding of online advertising terminology (CPM, TMS, DCO)
• Exposure to HTML5, CSS, and JavaScript for troubleshooting
• Experience with conversion tagging and Tag Management Systems (GTM, Tealium)
• Familiarity with Ad Verification tools (IAS, Double Verify) is a plus

Additional Information

Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact [e-mail].

All your information will be kept confidential according to EEO guidelines.

Compensation Range: $73,910 - $116,380 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 05/28/2025.