Operations Manager - Supply Chain and Procurement

ByteDance; San Jose (CA); On-site; USD 122,000 - 209,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid parental leave

Disability insurance

Life insurance

Wellbeing benefits

Paid holidays

Paid sick days

Paid personal time

Job summary

ByteDance is seeking a Data Center Process Manager in San Jose, CA to standardize and systemize end-to-end Data Center processes. You will collaborate with Planning, Commercial, Delivery and Operations teams to formalize process standards and training, and oversee cross-region compliance assessments.

The role requires 5+ years in process management, strong problem-solving, and a proactive, cross-functional mindset. Moderate travel (up to four times a year) and visa readiness are expected.

Qualifications

• Bachelor’s degree or higher in Supply Chain Management, Business Administration, Management of Technology or related majors.
• 5+ years of relevant work experience.
• Demonstrated knowledge of end-to-end process management.
• Experience collaborating in cross-functional teams.
• Strong problem-solving abilities and proactive mindset.

Responsibilities

• Focus on standardization and systematization of Data Center end-to-end processes.
• Collaborate with Planning, Commercial, Delivery and Operation teams; formalize process standards and training as needed.
• Organize systematization for Data Center end-to-end processes; work with Platform team on product design, implementation and maintenance of the system.
• Oversee compliance assessment of new hyperscale data centers and edge sites in APAC, AMS and EU; coordinate with Legal, Data Security, Government Relations and Tax teams.
• Track operational performance indicators; analyze issues and propose feasible improvements.
• Travel up to four times per year, including China and Europe; possess valid passport and visas as required.

Skills

End-to-end process management

Cross-functional collaboration

Problem solving

Education

Bachelor’s degree or higher in SCM or related

Job description

Responsibilities

About the team: The Business Process Enablement team is responsible for standardizing and systemizing processes for data center development. By analyzing process execution indicator and identifying optimization opportunities, we provide process guidelines and system solutions to address business challenges. We aim to support the overall development of data center businesses.

1. Focus on standardization and systematization of Data Center end to end processes


2. Collaborate with Planning, Commercial, Delivery and Operation teams, formalize the standard of process, and organize training if needed


3. Organize systematization for Data Center end to end processes, work with Platform team on product design, implement, and maintenance of the system


4. Oversee the compliance assessment of new hyperscale data centers and edge sites in APAC, AMS and EU region, and coordinate with cross function team, including but not limited to Legal, Data security, Regional Government Relations, and Tax team to provide valid evaluation


5. Continuously track operational performance indicators, analyze common issues in collaboration and efficiency, propose and follow up on feasible improvement measures


6. International travel requirement: up to four times per year, including but not limited to China and Europe. Candidates must have a valid passport and be able to obtain the necessary visas

Qualifications

Minimum Qualifications

1. Bachelor’s degree or higher in Supply Chain Management, Business Administration, Management of Technology or related majors


2. 5+ years of relevant work experience


3. Demonstrated knowledge of the principles and applications of end to end process management


4. Experienced in working collaboratively in cross-functional teams.


5. Excellent logical thinking, problem-solving abilities and be proactive

Preferred Qualifications

1. Working experience in the Data Center industry is preferred


2. Deep understanding of regional data center policies or compliance requirements is a Plus


3. Digitalization project experience is preferred

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Reasonable Accommodation

ByteDance is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request

Job Information

【For Pay Transparency】Compensation Description (Annually) The base salary range for this position in the selected city is $121600 - $208800 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates: Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;


2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and


3. Exercising sound judgment.