Operations Manager - State Farm Agent Team Member

Pete-Peterson---State-Farm-Agent; Lakeville (MN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health Reimbursement Account

Opportunity for advancement

Paid time off

Training & development

401(k) matching

Company parties

Free food & snacks

Job summary

Pete Peterson State Farm in Lakeville, MN is seeking an Operations Manager to coordinate office processes, maintain workflow efficiency, and contribute to the team’s success. You’ll support a busy agency focused on protecting what matters most for local families.

Your day-to-day includes managing daily operational tasks and scheduling, data tracking and performance reporting, customer outreach, implementing operational plans with the agent, and ensuring documentation accuracy and compliance.

Qualifications

• Experience in office or business operations preferred.
• Detail-oriented with strong organizational skills.
• Ability to multitask and communicate effectively.
• Must be able to obtain applicable state licenses.

Responsibilities

• Manage daily operational tasks and scheduling.
• Support data tracking and performance reporting.
• Assist in customer outreach and engagement activities.
• Collaborate with the agent to implement operational plans.
• Ensure documentation accuracy and compliance standards are met.

Skills

Detail-oriented

Organizational skills

Multitasking

Effective communication

Tools

Office software

Job description

Benefits:

• Health Reimbursement Account
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k) matching
• Company parties
• Free food & snacks

You May Be a Great Fit as an Operations Manager at Pete Peterson State Farm if:

• You’re the person people call first when life goes sideways — calm, steady, and ready to help.
• You genuinely care about your community and want to make a positive impact on the people around you.
• You’re a natural relationship-builder who earns confidence quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently providing options.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident customer decisions that truly help customers.

Location Address: 7702 160th St W, Lakeville, MN 55044 in the same parking lot as Carbone's

At Pete Peterson State Farm, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

An Operations Manager coordinates office processes, maintains workflow efficiency, and contributes to overall team success.

Responsibilities

• Manage daily operational tasks and scheduling.
• Support data tracking and performance reporting.
• Assist in customer outreach and engagement activities.
• Collaborate with the agent to implement operational plans.
• Ensure documentation accuracy and compliance standards are met.

Qualifications

• Experience in office or business operations preferred.
• Detail-oriented with strong organizational skills.
• Ability to multitask and communicate effectively.
• Must be able to obtain applicable state licenses.