Operations Manager – People, Recruiting & Knowledge

d_model; California (MO); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Bonus program

Equity

Healthcare benefits

Job summary

d_model is seeking an experienced Operations Manager to build core operational functions as we grow in San Francisco. You will own end-to-end people operations, recruiting operations, external partner management, and knowledge management, reporting to the VP of Operations with high autonomy.

You should have 1–5 years in scaling startups, a track record of creating policies from scratch, and comfort working with researchers and engineers.

Qualifications

• 1-5 years of experience in operations, people operations, or business operations.
• Experience building processes and policies from scratch.
• Experience managing external partners such as legal counsel, accountants, or benefits providers.
• Sufficient technical fluency to work credibly with researchers and engineers.
• Excellent written and verbal communication.
• Discretion and sound judgment with sensitive people and company information.
• Ability to work full-time in San Francisco, CA.

Responsibilities

• Own the end-to-end onboarding process.
• Design and roll out foundational people policies, and benefits programs.
• Champion employee experience so that team members feel supported, informed, and set up to do their best work.
• Drive recruiting operations end to end.
• Coordinate immigration processes for candidates and new hires in partnership with external counsel.
• Own relationships with external legal counsel across benefits, tax, compliance, and immigration.
• Ensure the company remains compliant with state regulations and supports broader risk management.
• Serve as the primary point of contact with our external accountant, connecting them with the information they need from the ops and research teams.
• Own company-wide knowledge management.
• Partner with research and infrastructure leads to give technical runbooks and QA documentation clear homes and owners.
• Build durable, documented processes for recurring operational work.
• Manage the office and support the team's day-to-day needs as we grow into a new space.

Skills

People operations

Recruiting operations

Policy design

External partnerships

Immigration processes

Knowledge management

Documentation

Communication

Education

Bachelor’s degree

Job description

d_model is seeking an experienced Operations Manager to build core operational functions as we grow in San Francisco. You will own end-to-end people operations, recruiting operations, external partner management, and knowledge management, reporting to the VP of Operations with high autonomy.

You should have 1–5 years in scaling startups, a track record of creating policies from scratch, and comfort working with researchers and engineers.