Operations Manager / People Leader

Orkin; Virginia (MN); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Company vehicle

Medical insurance

Dental insurance

Vision insurance

Maternity and life Insurance

401(k) plan with company match

Employee stock purchase plan

Paid Time Off

Paid Holidays

Tuition reimbursement

Dependent scholarship awards

Comprehensive training programs

Job summary

Orkin is seeking an Operations Manager / People Leader to architect a high-performing team delivering world-class service. You will drive revenue growth, coach a dynamic team, and advance into Regional Leadership roles within a trusted, century-old company.

The role requires after 90 days of training taking over a branch, willingness to travel, and relocation within the division to pursue higher opportunities, while maintaining top-notch service and compliance.

Responsibilities

• Lead branch location after 90 days of training
• Travel to branch offices ~25% of the time
• Relocate within division geography for higher roles
• Inspire team to deliver top-notch service and improve continually
• Drive revenue growth and hold teams accountable for results
• Manage P&L and invest in growth while balancing expenses
• Ensure compliance with laws and company policies for vehicles
• Recruit, hire, and coach team members
• Drive sales initiatives and improve customer service
• Collaborate with Senior Leadership and HR on hiring and promotions
• Promote high morale and uphold operating standards
• Maintain pest/termite/operational management knowledge

Job description

Overview

As a Operations Manager / People Leader with Orkin, you’re more than a leader—you’re the architect of a high-performing team delivering world-class service for a trusted industry giant with over 120 years of experience protecting homes and businesses.

This role is designed for dynamic individuals who thrive on the excitement of growing businesses and empowering teams. With your competitive spirit, you’ll rise to meet and exceed financial goals, while your passion for people fosters an exceptional, winning culture. Take pride in knowing your entrepreneurial mindset and leadership drive tangible business success—all with the support of the industry’s best. This role is the stepping stone to a Regional Leadership position and more.

Are you ready to take the lead and make your mark with Orkin?

Responsibilities

The Successful Candidate Will...

• Assume leadership of a branch location after completing an initial 90 days of training
• Be willing to travel in the field for branch office visits 25% of the time
• Be able to relocate within the division geography for higher roles
• Inspire your team to deliver top-notch service, accept constructive feedback and commit to continual improvement
• Drive revenue generation and growth, motivating the team through daily check-ins of activities and holding teams accountable for results
• Showcase superior operational skills, with experience in managing a Profit and Loss (P&L) statement and strategically investing in growth with balancing expense margins
• Assure compliance with local, state, and federal laws and regulations
• Ensure accountability for and compliance with the policies and procedures for all Company vehicles
• Recruit, hire, mentor, evaluate and coach
• Drive sales initiatives and results
• Identify best practices, cost savings and improved customer service initiatives
• Collaborate with Senior Leadership and Human Resources on key hiring, promotional opportunities, succession planning, performance improvement and termination decisions
• Promote positive employee relations including fostering high morale and upholding company operating standards
• Maintain technical industry knowledge and expertise in pest, termite, sales and Operational Management

We Offer…

• Compensation is from $75,000 USD to $85,000 USD per year with opportunities for additional earnings
• A company vehicle
• Comprehensive benefits package including medical, dental, vision, maternity & life Insurance.
• 401(k) plan with company match,employee stock purchase plan
• Paid Time Off and Paid Holidays
• Employee discounts, tuition reimbursement, dependent scholarship awards
• Comprehensive training programs as the industry leader

Why should you choose Orkin?

• Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers
• The Pest Management Industry is growing – and is a recession resistant line of business
• You have a service-oriented mindset that leads you to build loyalty and trust with clients
• You hold yourself responsible to commitments
• You value being part of a team