Operations Manager_Pensacola Mission

Kaizen Lab Inc.; Pensacola (FL); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Group Health Plan

Group Dental Plan

Group Vision Plan

Life Insurance

Long-Term Disability

Paid Holidays

Paid Time Off (PTO) Benefits

Tuition Reimbursement Program

Retirement Plan Options

Voluntary Benefit Products

Positive work environment

Job summary

Waterfront Rescue Mission in Pensacola, FL is seeking an Operations Manager who is positive, productive and safety-minded. The role supervises all Support Staff and ensures smooth daily operations at the Pensacola Mission location.

The candidate must have a Christian commitment, a Bachelor’s degree in management or related field, and 2+ years in ministry operations. A valid driver’s license and Level 2 Background Clearance are required.

Qualifications

• Must exemplify Christian behaviors and ethics.
• Bachelor's Degree in Management, Social Work or related field; and 2+ years experience in ministry operations.
• Must have a valid driver's license and be insurable.

Responsibilities

• Serves as Manager on Duty when Director is off campus.
• Coordinates client appointments and transport.
• Oversees inventory, orders, and reports.
• Oversees day-to-day facility operations and staff supervision.
• Obtains and maintains Safe Serve certification.

Skills

Christian Commitment

Education

Bachelor's Degree in Management or related field

2+ years of related experience in ministry operations

Tools

Microsoft Office Suite

Case management software

Job description

Job Summary:

The Waterfront Rescue Mission, recognized in 2025 as one of the Best Christian Workplaces in the country, is hiring a positive, highly productive, safety-minded and team oriented Operations Manager to join our team at our Pensacola Mission location. This position directly supervises all Support Staff positions (including but not limited to; Food Services Manager, Cook, Van Driver, Foreman, Chaplain's Assistant, Overnight Staff, etc.).

Job Qualifications:

• ChristianCommitment: Must exemplify and model Christian behaviors and values and possesshigh levels of ethics, honesty and character.
• Education/Experience: Bachelor's Degree Management, Social Work or related field; and two or more yearsrelated experience and/or training in ministry operations; or equivalent combination of education andexperience in management level positions.
• Must have avalid driver's license and be insurable by the WRM's insurance carrier.
• Must be able to pass a Level 2 BackgroundClearance for the purposes of being able to gain access and enter data into theHMIS Case Management System.
• Must be willing to sign WRM's Statement of Faith

Soft Competencies, Skills and Abilities:

• Demonstratesthe Mission Statement and Core Values of the Mission in all job functions andday to day activities.
• Supportsthe organizational goals of the Mission.
• Alwaysmaintains a professional and positive attitude during day to day Missionactivities. Strives to provide apositive cultural environment for co-workers, clients and customers.
• Practicesstewardship by taking ownership of one's duties and responsibilities and doesnot waste or destroy Mission assets and/or properties.
• Exemplifiesteamwork and the ability to always work well with others. Must have the ability to form effectiveworking relationships with supervisors, subordinates, other staff members, andthe public.
• Exemplifiesmotivation to perform at his/her very best every day and puts forth an effortto motivate others to be at their very best.
• Demonstratesgood communication and interpersonal skills and is able to effectively presentinformation in one-on-one and small group situations to customers, clients, andother employees of the organization.
• Exemplifiessafety mindfulness during all Mission related activities by always utilizingand/or wearing any and all required safety equipment, always looking for waysto improve organizational safety, and ways to avoid accidents and/or injuries.
• Demonstratesthe ability to manage conflict in a constructive manner. Has the ability to deal with problemsinvolving several concrete variables in standardized situations
• Abilityto read and comprehend general instructions, short correspondence, andmemos. Has the ability to write generalcorrespondence.
• Demonstratescommitment to co-workers, customers, clients and the Mission by maintainingregular job attendance and punctuality.
• Alwaysexemplifies a neat, clean and professional appearance and hygiene.
• Demonstratesthe ability to maintain strict confidentiality of Mission business affairs andoperations.
• Demonstratesbasic knowledge of computer operations and software.

Essential Job Duties and Responsibilities:

• This position serves as the Manager on Duty when the Director of Mission is off campus or unavailable.
• Coordinates appointments for clients and transportation to and from the scheduled appointments.
• Takes inventories; develops, places, and receives orders for supplies; collects data; makes detailed reports, keeps manual counts, etc.
• Creates & manages; weekly cooking, cleaning, laundry, housekeeping schedules, special events and functions.
• Assists Chaplains in addressing client needs, problems, etc. when needed.
• Oversees day to day operations off facilities and client activities; manages interruptions on behalf of staff.
• Charged with responsibility for overall day-to-day facility maintenance needs and operations with authority to facilitate decisions and when required, to act on behalf of the Program Manager versus a Support Staff.
• Directly supervise the following Mission positions: Mission Support Staff, Food Services Managers, Volunteers (internal and external)
• This position will obtain and maintain Safe Serve certification.
  
• Some travel may be necessary for training & temporary duty.
• Other duties as assigned by immediate supervisor or other Mission management.

Computer Skills:

The computerskills described here are representative of those that must be met by anemployee to successfully perform the essential functions of this job.

• Intermediate computers skills arerequired for this position, which include aptitude in the use of the Internet,e-mail, spreadsheets, and maintaining data bases through means of accuratelyand proficiently entering data.
• Must be knowledgeable in the useof Microsoft Office Suite & case management software; basic computer andtyping skills a must.

Physical Demands:

• The physical demands described here are representative of thosethat must be met by an employee to successfully perform the essential functionsof this job. Reasonable accommodationsmay be made to enable individuals with disabilities to perform the essentialfunctions.
• While performing the duties of this Job, the employee is regularlyrequired to use hands to manipulate; talk and listen. The employee is frequently required to stand;walk; sit and use hands to finger, handle, or feel. The employee isoccasionally required to reach with hands and arms; stoop, kneel, crouch, orcrawl and taste or smell. Specific vision abilities required by this jobinclude close vision and distance vision.

Work Environment:

• The workenvironment characteristics described here are representative of those anemployee encounters while performing the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilitiesto perform the essential functions.
• Whileperforming the duties of this Job, the employee is regularly exposed to outsideweather conditions. The employee is frequently exposed to wet and/or humidconditions; extreme cold and extreme heat.The employee is occasionally exposed to risk of electrical shock. The noise level in the work environment isusually moderate.

Highly competitive employee benefits options including:

• Group Health Plan with UHC
• Group Dental Plan
• Group Vision Plan
• 100% Paid Life Insurance Policy
• 100% Paid Long-Term-Disability Policy
• 9 Recognized Paid Holidays Annually
• Generous Paid-Time-Off (PTO) Benefits
• Tuition Reimbursement Program
• Generous Retirement Plan Options
• Colonial Life Voluntary Benefit Products
• Last but not least, a positive and engaging work environment...