Operations Manager - Patriots Point Naval & Maritime Museum

Aramark; Mount Pleasant (SC); On-site; USD 60,000 - 80,000; Full time

Job summary

Aramark in Mount Pleasant is seeking an Operations Manager for the Patriots Point Naval & Maritime Museum. This role focuses on ensuring product quality, developing team members, and enhancing customer service.

The ideal candidate will have over five years of operations management experience, a bachelor’s degree, and outstanding interpersonal skills. Responsibilities include compliance maintenance and client relationship management, with a commitment to excellence in service delivery.

Qualifications

• 5+ years of experience in operations management in a related field.
• High energy level with a proven track record of growing business.
• Available to work nights, weekends, and holidays.

Responsibilities

• Maintain wage & hour compliance for local employees.
• Conduct new hire paperwork and maintain employee files.
• Develop and maintain client relationships.
• Optimize core processes and improve client relationships.

Skills

Operations management experience

Outstanding interpersonal skills

Ability to lead diverse teams

Education

Bachelor's degree or equivalent experience

Job description

Operations Manager - Patriots Point Naval & Maritime Museum

Requisition #: 660888

Location: Mount Pleasant, SC, US, 29464

Job Description

The L2 Operations Manager II is responsible for ensuring the quality of Aramark’s products and services meet or exceed customer expectations. This opportunity will focus on developing team members, identifying ways to increase the quality of customer service, and implementing best practices across all levels.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Job Responsibilities

• Maintain and follow all wage & hour compliance for local employees
• Conduct all required new hire paperwork and maintain employee files for employees on-site
• Coordinate payroll functions and check distribution
• Assist leadership on special projects
• Develop and maintain client relationships to grow base business and improve retention of account base
• Accountable for business reviews and key interactions with key clients within the local market
• Reviews and analyzes business performance using plan data and recommends decisions/approaches to address key operational opportunities and levers, including route sales growth optimization, pricing actions, product inventory, waste reduction, and labor costs, which would positively impact the business
• Responsible for recruiting, hiring, training, coaching, and counseling management staff and front‑line personnel to provide ongoing support and development
• Optimize core processes and positively influence client relationships and business opportunities
• Owns and fosters effective communication at all levels of the organization
• Ensures daily operations are maintained as scheduled

Qualifications

• At least five years’ experience in operations management in a related field
• Requires a bachelor’s degree or equivalent experience
• High energy level that is communicated to the team and exhibits a proven track record for growing business
• Outstanding interpersonal and communications skills (both verbal and written)
• Ability to lead in a diverse environment with a focus on client and guest service
• Candidates must be available to work nights, weekends, and holidays as needed

EEO Statement

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.