Operations Manager, Patient Services

Mallinckrodt Pharmaceuticals; Bridgewater (MA); Remote; USD 153,000 - 180,000; Full time

Job summary

A leading pharmaceutical company seeks a Project Manager for their Patient Services team. This role involves overseeing patient services operations, managing stakeholder communications, and ensuring compliance with program policies. Candidates should possess a bachelor's degree and extensive experience in reimbursement programs. Opportunity for remote work is available, along with a competitive salary and comprehensive benefits.

Benefits

Comprehensive Total Rewards package

Career advancement opportunities

Qualifications

• 5+ years of experience with reimbursement and affordability programs in the pharmaceutical industry.
• Strong written and verbal communication skills tailored to diverse audiences.
• Highly organized and detail-oriented with project management experience preferred.

Responsibilities

• Provide day-to-day support and organizational oversight for the Patient Services team and operations.
• Serve as the project management lead for patient services activities, managing timelines and stakeholder communications.
• Conduct weekly case audits to ensure vendor compliance with policies and procedures.

Skills

Communication

Project Management

Organizational Skills

Education

Bachelor’s degree or equivalent relevant experience

Job description

Employer Industry: Pharmaceuticals

Why consider this job opportunity:
- Salary up to $180,000
- Eligible for bonuses based on performance and program terms
- Comprehensive Total Rewards package including competitive pay and benefits
- Opportunity for career advancement and growth within the organization
- Work remotely with occasional travel required for program sites
- Chance to make a positive impact on patient outcomes in the rare disease space

What to Expect (Job Responsibilities):
- Provide day-to-day support and organizational oversight for the Patient Services team and operations
- Serve as the project management lead for patient services activities, managing timelines and stakeholder communications
- Act as the primary contact for third parties supporting patient services programs
- Conduct weekly case audits to ensure vendor compliance with policies and procedures
- Collaborate with internal teams to ensure effective rollout and compliance of patient service materials

What is Required (Qualifications):
- Bachelor’s degree or equivalent relevant experience
- 5+ years of experience with reimbursement and affordability programs in the pharmaceutical industry
- Strong written and verbal communication skills tailored to diverse audiences
- Highly organized and detail-oriented with project management experience preferred
- In-depth knowledge of benefit designs, payer operations, prior authorization, and appeals processes

How to Stand Out (Preferred Qualifications):
- Experience in rare disease programs
- Proven ability to apply analytical insights to drive effective solutions
- Willingness to travel and work extended or irregular hours as needed

#Pharmaceuticals #PatientServices #CareerOpportunity #CompetitivePay #RemoteWork

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