Operations Manager, Orientation Programs Orientation

Boston University; Boston (MA); On-site; USD 50,000 - 60,000; Full time

Job summary

Boston University in Boston, MA seeks an Operations Manager to lead the day-to-day operations of the Orientation Office and Parents & Family front office. You will supervise the student staff lifecycle from recruitment to evaluation and ensure smooth planning and execution of Orientation programs.

You will provide operational leadership for family engagement initiatives, supporting opportunities for new families to connect with the university while maintaining independent work priorities and

Qualifications

• Bachelor's degree and 1-3 years of experience.
• Experience supervising student staff or similar teams.

Responsibilities

• Provide independent leadership for day-to-day operations of the Orientation Office and Parents & Family front office.
• Supervise the student employee lifecycle, including recruitment, onboarding, performance management and coaching.
• Plan and execute Orientation programs and related initiatives with effective staffing and resource allocation.
• Coordinate family engagement initiatives and support Parents & Family Weekend activities.

Skills

Staff supervision

Operations management

Team leadership

Education

Bachelor's degree

Job description

Category

Charles River Campus --> Professional

Job Location

Boston, MA, United States

Tracking Code

26501026700804

Posted Date

8/21/2026

Salary Grade

Grade 46

Expected Hiring Range Minimum

$50,000.00

Expected Hiring Range Maximum

$60,000.00

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Position Type

Full-Time/Regular

Responsibilities for the Operations Manager include providing independent leadership for the day-to-day operations of the Orientation Office and Parents & Family front office, serving as the primary supervisor responsible for the performance, work direction, and day-to-day management of the Orientation student staff team. The operations Manager independently manages the student employee lifecycle, including recruitment, interview coordination, onboarding, work assignment, performance management, coaching, evaluation, and recommendations regarding candidate selection, continued employment, and corrective action. The position exercises independent judgment in establishing work priorities, directing daily operations, allocating staffing resources, and ensuring the successful planning and execution of Orientation programs and related initiatives.

This role also provides operational leadership for Parents & Family Programs by coordinating student employee resources and assisting with the planning and execution of Parents & Family Weekend and other family engagement initiatives. In addition, the position develops and supports family and parent engagement initiatives, helping to create meaningful opportunities for new families to connect with Boston University.

Required Experience

This role requires a bachelor's degree and 1-3 years of experience.