Operations Manager (Operations Manager II)

Deutsche Post; New Whiteland (IN); Presencial; USD 72.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision

Prescription coverage

Discounted stock purchase

401K

Generous PTO

Descripción de la vacante

DHL Supply Chain is seeking an Operations Manager II to oversee warehouse operations in the United States. You will lead a diverse team of Supervisors, develop efficient workflows, and drive safety and productivity across the site.

You will partner with HR and cross-functional teams to hire top talent, manage KPIs, and ensure exceptional order fulfillment and customer satisfaction. This role offers strategic impact within a global logistics leader.

Formación

• Bachelor's degree or equivalent experience, preferred.
• 1+ years logistics industry experience, required.
• 2+ years of experience in a supervisory or management role, required.
• Experience with P&L management, objective setting, and project management, preferred.

Responsabilidades

• Lead, motivate and develop a diverse team of Supervisors and indirect reports, fostering inclusion and belonging.
• Develop and implement efficient workflows, labor plan, standardize processes, and drive productivity and cost reduction.
• Uphold health and safety regulations and promote a culture of safety.
• Compile KPI reports on productivity, accuracy, and other metrics to support decisions.
• Foster open communication and collaboration among leadership and associates for transparency and teamwork.
• Collaborate with HR and site leadership to ensure a thorough hiring process for Supervisors.
• Work with cross-functional teams to ensure prompt fulfillment of customer orders and satisfaction.
• Engage with customers to address concerns and improve service levels.

Conocimientos

WMS

Manhattan

B2B business model

Team leadership

Labor management software

Educación

Bachelor's degree or equivalent experience

Herramientas

Labor management software

Descripción del empleo

Shift is Friday through Sunday

5p -5a.

Oversees All Replen, Picking, Packing, and Shipping

Candidates with the following experience preferred:

• WMS –; Manhattan
• Needs to have worked a B2B Business Model
• Managed a Team of 100 or more
• Manage 3+ Salary Team Members at 1 time
• Labor management software experience

Operations Manager (Operations Manager II)

The Operations Manager II role has a national salary range of $72,000 - $85,000.

For roles within California the range is $75,000 to $95,000, and Washington is $80,169 to $95,000.

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy.

As an Operations Manager (Operations Manager II) at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management – you will be instrumental in implementing processes to optimize our warehouse operations. Your leadership will be vital in guiding our team, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position offers a unique opportunity to make a significant impact within DHL Supply Chain and contribute to our renowned reputation as the global leader in contract logistics.

With over 500 facilities and more than 50,000 dedicated associates, DHL Supply Chain North America attributes its success to the hard work and dedication of our team, operating in over 150 million square feet of warehouse space.

Job Description

• Lead, motivate and develop a diverse team of Supervisors and indirect reports by providing coaching, guidance, and support as needed, while also developing a strong team culture of inclusion and belonging.
• Develop and implement efficient workflows, labor plan, standardize processes, and introduce best practices to enhance productivity, reduce costs, and improve overall operational efficiency.
• Take proactive measures to consistently uphold compliance with health and safety regulations, fostering a culture of heightened safety awareness throughout the organization.
• Compile comprehensive reports on key performance indicators (KPIs), including but not limited to productivity and accuracy metrics, providing valuable insights to support informed decision-making and drive continuous improvement efforts.
• Foster an environment of open communication and collaboration, facilitating regular and effective dialogue among leadership and associates to promote transparency, alignment, and teamwork.
• Partner with Human Resources and site leadership to ensure a comprehensive hiring process of Supervisors. Provide valuable input and recommendations to support the selection of top talent that aligns with the organization's values, culture, and job requirements.
• Collaborate closely with cross-functional teams to ensure the consistent and prompt fulfillment of customer orders, exceeding their expectations.
• Engage in a strong partnership with customers, proactively taking measures to address any concerns or issues, with the goal of achieving exceptional customer satisfaction.

Required Education and Experience

• Bachelor's degree or equivalent experience, preferred.
• 1+ years logistics industry experience, required.
• 2+ years of experience in a supervisory or management role, required.
• Experience with P&L management, objective setting, and project management, preferred.

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement.

Our Organization is an equal opportunity employer.