Operations Manager - Occupational Health

Medcor; Austin (TX); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking an Operations Manager to lead occupational health clinics across multiple regions. This full-time position requires strong management skills and the ability to foster client relationships while overseeing clinic operations. The role involves significant travel, up to 75%, to ensure the quality of services and compliance with operational standards. This is a unique opportunity to contribute to a mission-driven organization that prioritizes the well-being of its advocates and clients alike. If you are passionate about healthcare management and looking for a supportive work environment, this role is perfect for you.

Benefits

Paid time off

Health plan

Dental insurance

401K with match

Education reimbursement

Qualifications

• 2-4 years of management experience in healthcare or employee health services.
• Bachelor's degree or relevant work experience required.

Responsibilities

• Manage client relationships and supervise clinic staff.
• Monitor budgets and ensure financial targets are met.
• Coordinate with various departments for operational needs.

Skills

Management experience

Budget management

Client relationship management

Operational skills

Problem-solving

Multi-tasking

Critical thinking

Ethics and integrity

Education

Bachelor's Degree

EMT, LPN, or RN license

Job description

Operations Manager - Occupational Health

We are looking to hire an Operations Manager to join our Construction Health & Safety Division in managing numerous occupational health clinics on construction sites in the Central, Mountain West and Pacific regions. This is a full-time position, working Monday – Friday, with some evening and weekend hours as needed. Candidate needs to reside in the Central, Mountain West or Pacific time zones.

This position provides overall operational and administrative direction for several onsite clinics as assigned. The Operations Manager is responsible for managing local and corporate client relationships. The position involves supervision and leadership within a team environment of all full-time, part-time and contract clinic staff at multiple clinic sites. This position monitors budgets and partners with leadership to control expenses effectively. The Operations Manager is an operations management team member and reports to the Director of Operations. This position supports the protocol-based mission of the clinics and contributes to the overall strategy of the Division and our Clients. Significant ability to travel (up to 75%) is required across the United States. Candidates must live near a major metropolitan airport.

A typical day in the life of an Operations Manager:

• Responsible for managing local and corporate client relationships including:
  • Developing a professional and personal relationship that engenders trust and respect
  • Promoting Medcor, Inc.’s ethics and values
  • Understanding the organizational environment of the clinics
• Responsible for the management and leadership of staff at clinic sites including:
  • Supervision of staff which involves direct and indirect responsibilities for interviewing, selection, training, motivating, wage and salary administration, documented & timely feedback, performance appraisal, developing goals, and developing procedures to ensure achievement of goals
  • Assisting with problem solving at sites and the proper use of electronic medical records by staff
• Maximizing cash flow and volume, and managing site budget setting process
• Monitors performance and acts to ensure financial targets and objectives are met
• Assures accurate monthly financial billing and contract rate compliance in such billings
• Accountable for assuring standard operating procedures are in place and utilized in clinics in addition to growth in clinic volumes and services
• Develops relationships with client executives, supervising physicians and other local health care providers as needed
• Works closely with Medcor corporate office to share information and improve the quality of our clinic services and solve problems in the field
• Responsible for sites including:
  • Coordination with corporate, training needs, local client relations
  • Coordination with Medcor and client IT staff for computer requirements and needs
  • Coordination with Medcor HR for staffing needs
  • Coordination with Medcor accounting to confirm accounting procedures
  • Insure medical and office supplies are in place
  • Support training via Medcor training department and other development of staff as needed
• Institutes and participates in regular staff meetings and operations management team meetings
• Work effectively and relate well with others including supervisors, colleagues, and individuals inside and outside the company

You Must

• You have 2-4 years of practical experience in a health care environment or employee health services with management/supervisory experience as part of that background
• Have a Bachelor’s Degree or relevant work experience
• Have working knowledge of workers compensation and occupational health and wellness
• Be able to understand, question and speak to variances associated with budgets and monthly financials
• Be available and willing to travel up to 75% of the time to visit client sites and clinics
• Be able to multi-task, be prepared, prioritize, follow-through, pay attention to details and think critically daily
• Be able to quickly establish credibility and respect with associates and client management
• Be able to effectively manage day-to-day operations
• Have solid operational skills; ability to recognize workflow problems and redesign new processes/workflow and create buy-in from all customers on change.
• Have strong ethics and unwavering integrity
• You have an EMT, LPN, or RN license

It's a plus if

• Previous hands-on medical experience on construction sites

Benefits
We don’t just advocate for our clients and our patients; we also advocate for ourselves. Our benefits include paid time off, health plan and dental insurance, 401K with match, education reimbursement and more.

Here are the top 3 reasons why this job is different than any other you’re looking for:

• Medcor focuses on every advocate’s personal well-being, through our Better Me Wellness program.
• Medcor believes and supports a fun and inviting atmosphere as part of our Better@Medcor program.
• Support and an open-door policy. We believe in a work/life balance.

Medcor Philosophy
Medcor embraces a set of simple, interconnected practices that everyone can tailor to their own life and work.

Medcor is a tobacco free and smoke free workplace!

EOE/M/F/Vet/Disability

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.