Operations Manager-Obstetrics And Gynecology Administration-Mount Sinai West-Full-time Day

Mount Sinai Health System; United States; In loco; USD 72.000 - 108.000; Tempo pieno

Descrizione del lavoro

Mount Sinai Health System seeks an operations leader to manage the front end operations and supervise scheduling staff. This role ensures efficient administrative and billing functions, aiming for smooth patient flow, staff satisfaction, and financial health of the practice.

The candidate will train staff, generate department reports, and collaborate with leadership to implement process improvements across IDX and Eagle systems.

Competenze

• Bachelor's degree in administration or related field.
• 3+ years operations experience (higher preferred); supervisory experience preferred.

Mansioni

• Manage front end operations and supervise scheduling staff.
• Oversee administrative and billing functions to ensure smooth operations.
• Generate monthly reports for department and hospital leadership.
• Coordinate with staff to ensure efficient patient flow and access.
• Maintain adequate administrative staff coverage during operating hours.
• Oversee and resolve issues related to systems including appointments, registration, billing and medical records.
• Ensure updates on insurance regulations/requirements affecting billing and collections.

Formazione

Bachelor's degree in administration or related field

Descrizione del lavoro

Responsible for managing the front end operations and supervising scheduling staff of the Department. Ensures successful execution of administrative and billing functions and policies resulting in smooth administrative operations, patient and staff satisfaction, and a financially sound practice

• 1. Assist MD's (faculty and voluntary) with computer training and access in order to do cases in the labs
• 2. Monitors daily activities and generates short and long-term reports for department and hospital leadership as needed
• 3. Works closely with staff to provide efficient flow
• 4. Assures adequate administrative staff coverage during operating hours
• 5. Oversees and resolves problems relating to systems including appointments, registration, physician referrals, medical records, staff/patient relations and billing
• 6. Determines opportunities to improve efficiency and assure adequate patient access
• 7. Performs special projects to evaluate methods and procedures for processing work or improving operating efficiency/effectiveness of the practice
• 8. Develops alternative approaches where necessary
• 9. Prepares (directly or indirectly) all necessary billing for patients and insurance companies
• 10. Responsible for updating all office and medical staff on insurance regulations/requirements and changes that affect billing and collections
• 11. Trains and offers ongoing instruction to the office staff on scheduling appointments; processing registrations; batching encounter forms; posting charges, diagnoses, payments and rejections in IDX and Eagle (where applicable)
• 12. Demonstrates a comprehensive understanding of the departmental computer systems, including all IDX and Eagle applications
• 13. Assists office staff with computer problems, questions and training
• 14. Produces monthly statistical reports from the scheduling/procedure systems
• 15. Ensures that month-end activities are completed prior to close of books - for both IDX and Eagle systems (including working on missing charge report, open encounters, pending visits)

Bachelor's degree in administration or related field, or combination of equivalent experience and education

3+ years operations experience (higher preferred); supervisory experience preferred

Compensation Statement

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $71,713.00 - $107,569.00 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.