Operations Manager - Material Handling

Road & Rail Services; Mulberry (FL); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k)

Paid holidays and vacation

Strong safety culture

Career growth

Job summary

Road & Rail Services is seeking an Operations Manager – Material Handling in New Wales, FL to lead daily operations, ensure safety compliance with OSHA, FRA, DOT, and customer requirements, and drive service quality. You will manage the team, coordinate scheduling, and pursue continuous improvements across materials handling processes.

The role requires a high school diploma, 3+ years supervisory experience in industrial settings, a valid driver's license, and a proven safety-first leadership

Qualifications

• Must possess strong leadership and safety-focused mindset.
• Experience leading industrial/material handling teams.
• Proven ability to manage schedules, resources and priorities.

Responsibilities

• Lead by example and uphold ethics and core principles.
• Direct management of daily operations and personnel.
• Make hiring, discipline, promotions, and performance decisions.
• Ensure compliance with OSHA, EPA, FRA, DOT, and customer requirements.
• Conduct audits and inspections (AAR, ISA, ISO, etc.).
• Identify and correct unsafe conditions and ensure training and SOP compliance.
• Report, investigate, and address accidents and incidents.
• Implement corrective actions to reduce recurrence.
• Drive continuous improvement in service quality and efficiency.
• Maintain strong customer relationships and meet expectations.
• Set and monitor performance and development goals for direct reports.

Skills

Leadership

Safety leadership

Strategic planning

Communication

Team management

Education

High school diploma or equivalent

Job description

Operations Manager – Material Handling

Location: New Wales, FL

Schedule: Flexible; based on business needs

About Road & Rail Services

Since 1987, Road & Rail Services has been a trusted provider of rail and industrial services across North America. We partner with major customers to deliver safe, reliable operations through strong leadership, disciplined safety practices, and a commitment to continuous improvement. Our success is driven by leaders who take ownership, lead from the front, and hold themselves and their teams to high standards.

Position Overview

The Operations Manager – Material Handling is responsible for providing leadership and management oversight for assigned operational areas. This role ensures full compliance with safety standards, company policies, site SOPs, and customer requirements while maintaining efficient, high-quality service delivery. Operations Managers are expected to lead with a strong safety-first mindset and an "out-front" management approach.

Key Responsibilities

• Lead by example while embodying the company's ethical practices and core principles
• Provide direct management oversight of daily operations and personnel
• Exercise independent judgment on matters including hiring, discipline, promotions, and performance management
• Ensure compliance with all company, customer, OSHA, EPA, FRA, DOT, and other regulatory requirements
• Conduct audits and inspections (including AAR, ISA, ISO, and similar programs)
• Identify, correct, and prevent unsafe working conditions and behaviorsEnsure associates are trained, qualified, and following all work instructions and SOPs
• Ensure all accidents, injuries, and incidents are reported, investigated, documented, and addressed appropriately
• Implement corrective actions and preventive measures to reduce recurrence
• Drive continuous improvement in service quality and operational efficiency
• Maintain strong customer relationships and ensure expectations are consistently met
• Set, monitor, and document performance and development goals for direct reports

Required Qualifications

• High school diploma or equivalent
• Minimum of 3 years of supervisory experience in an industrial or material handling environment
• Valid driver's license (as required for company operations)
• Ability to meet all conditions of employment

Skills And Competencies

• Strong leadership and decision-making skills
• Proven safety-first mindset
• Ability to manage multiple priorities independently
• Effective communication and documentation skills
• Comfortable enforcing policies and holding teams accountable

Physical And Work Environment Requirements

• Ability to work a flexible schedule including nights, weekends, and holidays
• Ability to work outdoors in all weather conditions, including heat, cold, dust, and noise
• Ability to travel, including occasional overnight travel
• Ability to climb ladders, stairs, and work on uneven surfaces
• Ability to lift up to 50 pounds occasionally and up to 30 pounds frequently
• Ability to stand, walk, bend, crouch, twist, and kneel throughout the workday
• Ability to wear required PPE and meet physical requirements of supervised positions
• Ability to operate vehicles, hear and communicate safety instructions, and use computers daily

Why Join Road & Rail Services

• Competitive compensation
• Full benefits package including medical, dental, vision, and 401(k)
• Paid holidays and vacation
• Strong safety culture and leadership support
• Promote-from-within philosophy and long-term career growth

At Road & Rail Services, Operations Managers play a critical role in protecting people, meeting customer expectations, and driving operational excellence. If you're a safety-focused leader with industrial experience and a commitment to high standards,