Operations Manager - Manufacturing

Ilocatum; Lorain (OH); On-site; USD 130,000 - 150,000; Full time

Job summary

Ilocatum in Lorain, OH is seeking an Operations Manager to lead the U.S. entity, including manufacturing operations, central warehouse, finance, and other functions. You will serve as the authorized signatory and drive Lean and continuous improvement to meet safety, quality, and customer service targets.

The role requires a bachelor's degree and extensive experience in operations, production planning, and financial oversight, with a strong focus on regulatory compliance and cost control.

Qualifications

• Leadership and people management experience.
• Knowledge of safety, health, and environmental regulations.
• Experience organizing effective business operations in a commercial environment.
• Experience with organizational change and personnel management.

Responsibilities

• Develop and execute annual operational plans aligned with corporate strategy and North American objectives.
• Establish departmental goals, budgets, staffing plans, and performance metrics.
• Lead manufacturing, warehouse, logistics, maintenance, and support functions to meet production and service targets.
• Monitor performance and implement continuous improvement initiatives.
• Ensure operational efficiency, productivity, quality, and cost control.
• Oversee manufacturing operations to meet schedules safely and within quality standards.
• Direct warehouse operations to ensure inventory accuracy and timely order fulfillment.
• Provide overall financial leadership and reporting for U.S. operations.
• Lead, coach, and develop direct reports across Operations and Finance.
• Support customer service and sales teams to deliver excellent experiences.
• Foster collaboration across departments and manage risk and compliance.

Skills

Leadership

Operations management

Team development

Education

Bachelor's degree in Business Administration, Accounting, Supply Chain, or a related field

Job description

About The Role

The Operations Manager is responsible for the overall leadership and management of the U.S. business entity, including manufacturing operations, central warehouse, finance, and supporting business functions. This role ensures operational excellence, financial integrity, regulatory compliance, and customer satisfaction while driving continuous improvement across all functional areas, providing strategic and day-to-day leadership for production, warehousing, logistics, maintenance, quality, environmental health and safety (QHSE), finance, and administrative support. As a member of the Local Management Team (LMT), you'll collaborate with Sales, Product Management, Finance, and other leaders to achieve company objectives and support sustainable business growth. This role serves as the authorized signatory and legal representative of the U.S. entity, as delegated by executive management.

Operations Manager

Lorain, OH

• Full-Time

What You'll Do

Operational Leadership

• Develop and execute annual operational plans aligned with corporate strategy and North American business objectives
• Establish departmental goals, budgets, staffing plans, and performance metrics
• Lead manufacturing, warehouse, logistics, maintenance, and support functions to achieve production and customer service targets
• Monitor operational performance and implement continuous improvement initiatives
• Ensure operational efficiency, productivity, quality, and cost control

Production Management

• Oversee manufacturing operations to ensure production schedules are achieved safely, efficiently, and within quality standards
• Ensure adequate staffing, equipment, materials, and resources are available to meet customer demand
• Drive Lean Manufacturing and continuous improvement initiatives
• Monitor key performance indicators and implement corrective actions when necessary

Warehouse & Logistics Management

• Direct warehouse operations to ensure inventory accuracy and efficient material flow
• Optimize warehouse capacity, storage utilization, and inventory turnover
• Ensure timely order fulfillment and shipping performance
• Monitor inventory levels to minimize stock-outs while controlling carrying costs

Financial Management

• Provide overall financial leadership for U.S. operations
• Manage accounting, accounts receivable, credit control, cash management, budgeting, and financial reporting
• Ensure timely and accurate monthly, quarterly, and annual financial reporting
• Oversee forecasting and long-range financial planning
• Ensure compliance with accounting standards, tax regulations, and internal controls
• Monitor operational expenditures and identify opportunities for cost savings

Leadership & People Management

• Lead, coach, and develop direct reports across Operations and Finance
• Promote employee engagement, accountability, teamwork, and continuous development
• Ensure appropriate staffing levels and succession planning
• Foster collaboration across departments
• Partner with Human Resources on employee relations, performance management, recruiting, and compliance

Customer Satisfaction

• Ensure manufacturing and support processes consistently meet customer expectations and service level agreements (SLAs)
• Resolve operational issues affecting customer service
• Support Sales and Customer Service teams in delivering exceptional customer experiences

Health, Safety, Environmental & Quality (QHSE)

• Promote and maintain a safe workplace
• Ensure compliance with OSHA, environmental regulations, and company safety policies
• Support quality management systems and continuous improvement initiatives
• Lead investigations and corrective actions related to safety or quality incidents

Strategic Planning

• Participate as a member of the Local Management Team (LMT)
• Support organizational strategy through operational and financial planning
• Evaluate business performance and recommend process improvements
• Lead organizational change initiatives that improve efficiency and business performance

What You Bring

• Bachelor's degree in Business Administration, Accounting, Supply Chain, or a related field
• Knowledge of and experience organizing effective business operations in a commercial environment
• Knowledge of and insight into factors that influence customer satisfaction, including manufacturability, quality, return, and risk management
• Experience with personnel management and implementing organizational change
• Knowledge of applicable laws and regulations for safety, health, and the environment

Compensation And Benefits

$130,000 to $150,000 per year. Standard benefits package to be confirmed.