Operations Manager: Lead Teams, Drive Productivity

Amazon; Arlington Heights (IL); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Restricted stock units (RSUs)

Job summary

Amazon.com Services LLC in Arlington Heights, IL is seeking an Operations Manager to lead and develop a team of salaried and hourly staff, ensuring safety, quality, attendance, and performance while driving productivity through data-driven decisions.

You will coordinate across Safety, Engineering, Loss Prevention, Quality Assurance, and HR to meet objectives, and be prepared for variable shifts including weekends and nights.

Qualifications

• 3+ years of employee and performance management experience.
• Flexible schedule including weekends, nights, and holidays.
• Lead and develop a team of salaried and hourly staff.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build productivity plans through forecast reviews and load balancing.
• Manage safety, quality, productivity, and delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet objectives.

Skills

Performance management

Team leadership

Data-driven decisions

Lean techniques

Education

Bachelor's degree or equivalent

Job description

Amazon.com Services LLC in Arlington Heights, IL is seeking an Operations Manager to lead and develop a team of salaried and hourly staff, ensuring safety, quality, attendance, and performance while driving productivity through data-driven decisions.

You will coordinate across Safety, Engineering, Loss Prevention, Quality Assurance, and HR to meet objectives, and be prepared for variable shifts including weekends and nights.