Operations Manager — Lead Store Performance & Service

CVS Health; Crystal Lake (IL); On-site; USD 42,000 - 71,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

Paid time off

Retirement plan

Job summary

CVS Health is seeking an Operations Manager to join the Store Management team. You will drive store execution, inventory control, staffing, and customer service leadership under the Store Manager.

This full‑time role emphasizes financial management, performance metrics, and building consumer loyalty while fostering a collaborative, compliant and safe store environment. A flexible schedule is required; CVS Health offers a comprehensive benefits package including medical, dental, vision coverage

Qualifications

• Deductive reasoning ability and advanced analytical skills.
• Strong communication, leadership and supervision capabilities.
• Ability to work a full-time flexible retail schedule including early mornings and weekends.

Responsibilities

• Overall store management, supervision, and policy implementation
• Sales and inventory management
• Employee staffing, training, and development
• Financial management
• Customer service leadership
• Lead others and coordinate store teams
• Communicate information openly with staff

Skills

Deductive reasoning

Analytical skills

Computer skills

Communication skills

Leadership

Supervision

Influencing

Flexibility in schedule

Education

High School Diploma or Equivalent

Job description

CVS Health is seeking an Operations Manager to join the Store Management team. You will drive store execution, inventory control, staffing, and customer service leadership under the Store Manager.

This full‑time role emphasizes financial management, performance metrics, and building consumer loyalty while fostering a collaborative, compliant and safe store environment. A flexible schedule is required; CVS Health offers a comprehensive benefits package including medical, dental, vision coverage