Operations Manager - Lakeside

ALO; Metairie (LA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Generous employee discount

Free access to ALO Wellness Club

401K with company matching

Clothing allowance

Free yoga classes

Job summary

A well-known wellness brand in Metairie seeks an Operations Manager to lead store operations. Responsibilities include overseeing inventory management, scheduling, and ensuring a customer-ready environment. Candidates should have 3-5 years of leadership experience in retail, strong interpersonal and communication skills, and the ability to handle a physically demanding role. This full-time position offers various employee perks including discounts, health benefits, and a supportive work environment.

Qualifications

• 3-5 years of leadership experience in retail or similar industry.
• Requires constant movement throughout the store.
• Ability to lift up to 50 pounds and perform physical tasks.

Responsibilities

• Oversee execution of key operational processes.
• Support inventory accuracy and manage labor hours.
• Lead the Operations team and ensure a safe work environment.

Skills

Interpersonal skills

Time-management

Agility

Education

3-5 years of retail or related industry leadership experience

Working knowledge of MS Office

Job description

Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio‑to‑street: taking the consciousness from practice on the mat and putting it into practice in life.

OVERVIEW

The Operations Manager is a member of the store leadership team who deals with ALO’s operational strategy in the store. This individual is passionate about inventory management, labor planning and scheduling – all with a lens on driving an efficient and effective store operation. This role’s north star is to ensure that the store is customer‑ready at all times. Duties require constant movement in and around the store, including the sales floor and back‑of‑house. When not actively assisting guests, this position takes initiative to perform other tasks as needed to keep the store clean, safe, inviting, and operating efficiently.

OPERATIONS LEADER

• Oversee and support execution of key operational processes
• Investigate and root cause inventory accuracy issues, partnering with the Manager to elevate process or system gaps
• Champion strong operational standards for the sales floor by leveraging business performance data
• Support sell‑through management by ensuring accuracy of inventory counts and coordinating labor hours to efficiently receive product deliveries
• Support a safe work environment and efficient operation

BUSINESS LEADER

• Represent the business in meetings and on conference calls, in partnership with the General Manager
• Review, monitor and partner with the General Manager to manage the budget, reporting and other business data, including metrics (e.g., Expenses, Sell‑Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow for business needs to protect optimal performance
• Ensure the Operations team exudes ALO's mission and guiding principles to effectively communicate to guests who we are, what we do and why we do what we do
• Lead a team through accountability, continuous coaching, talent development, and elevate effective communication throughout the Operations team
• Establish an internal & external pipeline through succession planning and recruitment strategy
• Write an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager

FLOW EXPERIENCE LEADER

• Oversee the execution of Flow experience deliverables while protecting operational efficiency
• Collaborate and implement General/Store Manager’s vision and work cross‑functionally with business partners, as directed, to support organizational goals and to achieve inventory and sales‑floor KPIs
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture

OPERATIONS MANAGER QUALIFICATIONS

• 3‑5 years of retail or related industry leadership experience
• Working knowledge of MS Office (Word, Excel and Outlook)
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Independent work ethic, time‑management skills, and personal accountability
• Aligns with and embodies ALO’s Guiding Principles
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift

OPERATIONS MANAGER SCHEDULE

To build a balanced schedule that supports the needs of the business and our teams, we expect all full‑time employees to have open availability and are expected to work variable shifts, including peak days and weekends. All employees, without exception, are expected to be able to work during the company’s blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the first week of January).

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

JUST SOME OF THE PERKS

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full‑Time Employees)
• 401K with company matching (Full‑Time Employees)
• Monthly store incentives
• Clothing allowance
• Free yoga classes at any of our Sanctuaries (select cities)

WHY JOIN ALO?

Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio‑to‑street: taking the consciousness from practice on the mat and putting it into practice in life.