OPERATIONS MANAGER - K-12 SCHOOLS - SOUTHEASTERN MASSACHUSETTS

Chartwells School Dining Services K12; New Bedford (MA); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Job summary

Chartwells K12 oversees multi-unit K-12 operations in Southeast Massachusetts, directing planning, evaluation and reporting across 8 to 12 school districts. This hands-on role mentors staff, ensures food quality and standards, strengthens client relationships, and drives promotions while coordinating with other departments to achieve optimal results. The ideal candidate harnesses strong financial acumen to manage diverse districts.

Qualifications

• Preferred four-year bachelor degree.
• Five+ years progressive management experience with cost containment in a large multi-unit organization.
• Strong planning and communication skills.

Responsibilities

• Oversee department operations for multiple units.
• Provide fiscal oversight and prepare financial reports to the RVP.
• Supervise unit staff and guide management activities.
• Assist in developing short- and long-term departmental goals.
• Advise on district-wide programs and initiatives.
• Coordinate cross-department activities to avoid conflicts.
• Monitor processes, compliance, and internal controls.

Skills

Leadership

Cost containment

Planning

Communication

Customer service

Education

Bachelor's degree

Job description

Chartwells K12

Salary: $90,000 - $115,000

Other Forms of Compensation: Yearly bonus

Chartwells K12's goal is to make sure students leave the cafeteria happier and healthier than they came in, by serving food kids love to eat and creating custom dining programs. With more than 16,000 associates in 4,500 schools, ranging from large public institutions to small charter and private schools, Chartwells K12 is built on decades of food, education and operational experience driven by top culinary, nutrition, wellness, and sustainability talent. For more information, visit www.ChartwellsK12.com.

Job Summary

Reporting to the Regional Vice President (RVP), the Operations Manager will provide comprehensive support and assistance in planning, evaluating, implementing, and reporting on multi-unit operations for our K-12 food service accounts across 8 to12 school districts in the Southeast Massachusetts region. This hands‑on, boots‑on‑the‑ground position involves overseeing operations in serving our Chartwells K‑12 districts providing high‑level mentorship, guidance, coaching, and training to associates. The Operations Manager will also assist in building strong client relationships, ensuring food quality and operational standards are met, and fully engaging in marketing promotions. Additionally, they will serve as a departmental liaison to customers, ensuring effective communication and fostering strong relationships. The ideal candidate will possess exceptional financial competence in leading multiple food service accounts.

Key Responsibilities

• Assists with the overall leadership for all departmental functions to include managing, planning, directing, and evaluating departmental operations.
• Provides fiscal oversight of operations and provides financial reports to the RVP. Recommends and evaluates cost control compliance and seeks new and innovative ways to reduce costs of labor and materials.
• Directly supervises and maintains responsibility for their unit within the department, including advising the efforts of and supervising management and other staff members.
• Participates in the development of short-term and long-term departmental goals and objectives.
• Provides advice and input in matters pertaining to the administration of District-wide programs and initiatives that involve the Company.
• Provides advice and input in leading strategic plans and the development of coordinated programs.
• At the discretion of the RVP, serves as liaison and assists in the coordination of activities across departments to ensure that departments are not working at cross purposes to others.
• Monitors, evaluates and provides advice on process development, compliance and internal controls and provides information and reporting to management.
• Advises with developing, and implementing new policies or revisions to existing policies.
• Stays abreast of developments in the field and participates in training and professional development sessions.
• Serves on various committees and user groups as requested.

Preferred Qualifications

• Minimum Four year Bachelors degree
• Five plus years progressive management & leadership experience and a proven record of cost containment in a large complex organization with multiple units.
• Leader who is visionary with strong management, planning and communications skills. Must have the ability to see and understand the inter-connections between various operating units.
• General business acumen.
• Excellent interpersonal skills.
• High Customer Service and quality attitude, with great communication skills.
• Public speaking skills.
• Ability to multi-task and establish priorities.
• Ability to maintain organization in a fast paced, changing environment.
• Exhibits initiative, responsibility, flexibility and leadership.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Chartwells K-12 maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Chartwells K-12 are offered many fantastic benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wpcontent/uploads/2023/08/2023_WageTransparency_ChartwellsK12.pdf

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Chartwells K12

JENNIFER HILL