Operations Manager in Training

MOM; Mount Prospect (IL); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision plans

401k and matching

Employee discount 30%

Paid time off

Leave benefits

Job summary

MOM's Chicago area is seeking ambitious individuals for its MIT Program, a structured leadership development path designed to grow our future store leaders. You will split time across multiple MOM's locations, mastering daily operations, inventory control, scheduling, customer experience, and teamwork under ongoing coaching.

Most candidates join a 12‑month plan, with shorter paths possible based on experience.

Qualifications

• Shows leadership potential and readiness for development.
• Strong work ethic and reliability.
• Ability to thrive in a fast-paced retail environment.

Responsibilities

• Engage in MIT leadership development program and learn store operations.
• Collaborate with store teams to ensure customer satisfaction and smooth scheduling.
• Prepare for future roles as Department Manager or Assistant General Manager.

Skills

Leadership potential

Strong work ethic

Team orientation

Job description

Description

YOU:

• Act as if the universe is rigged in your favor
• See new responsibilities as opportunities
• Are happiest when busy
• Figure out how to fix it, not who’s to blame
• See mistakes as opportunities to learn and grow
• Enjoy spreading joy

WE:

• Care more about attitude and work ethic than your experience
• Love to promote from within
• Have dynamic and interesting coworkers and customers
• Have faith in people’s potential
• Make friends at work
• Take pride in all of our 5 star reviews

We are expanding and looking for people to join our team in the Chicago area and beyond! Our Mount Prospect store will open in October 2026.

Do you want to be a manager at MOM’s? The MIT program provides a structured and supported framework to grow MOM’s future leaders. It is an opportunity to gain professional development by receiving quality training with consistent feedback and coaching. As a MOM’s leader you can positively affect our store environment, customer experience, and influence the future direction of the company.

How the MIT Program Works

Focus on Leadership – The MIT program focuses on building MOM’s future leaders by putting the emphasis on leadership training. To do so, an Individual Development Plan (IDP) will be formulated with learning goals and regularly scheduled check-ins to track progress. Mastering tasks, such as ordering and schedule writing will be an integral part of your development as a future leader.

Length of Program– Most candidates will be on a 12 month plan, but it can be shorter depending on experience and other factors.

Working in multiple stores– During the program you will most likely work in a minimum of two stores. Working in multiple stores allows you to gain experience with varying sales volumes, learn to work with different management styles, and have exposure addressing a variety of unique challenges faced at MOMs locations. Due to the proximity of stores, a maximum of an hour commute is expected.

Compensation– Managers in training will earn $25.00/hour for the duration of the program.

Growth Path– When the MIT program is completed, you will have the opportunity to grow into a Department Manager or Assistant General Manager – with paths to store leadership and beyond.

Scheduling– MOM’s stores are staffed between 4am and 11pm, 7 days a week. An expectation of this role is the ability to work a flexible schedule including nights, holidays and weekends.
We offer a full range of benefits including:

• competitive pay
• exceptional medical, dental, and vision plans
• 401k and 401k matching
• 30% employee discount
• paid time off
• child and bonding leave and more!

It doesn’t matter where you come from, how much schooling you have, or what industry you’re currently in- if you have a track record of success, join us.