Operations Manager in Miami, USA

Legaseabulk; Miami (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

Legasea seeks an experienced Operations Manager in Miami to oversee day-to-day commercial and operational activities for dry bulk vessels. You will manage voyages, ensure compliance with charter parties, and deliver a high-quality service proposition to customers and stakeholders.

The role requires a strong network in dry bulk, excellent negotiation skills, and deep understanding of global shipping markets, with a focus on operational excellence and customer satisfaction.

Qualifications

• Bachelor's degree or 5+ years in trading, freight or vessel operations.
• Field of Specialisation: Vessel Operations, Logistics, Freight Management.
• Good computer skills (IMOS or equivalent, MS Office – Excel, Outlook).
• Certifications in chartering or maritime operations advantageous.

Responsibilities

• Voyage Management: Maintain voyage data, instruct vessels, monitor performance, ensure charter party compliance, resolve issues.
• Customer and Stakeholder Management: Build relationships with customers and agents, align operations with client expectations.
• Operational Excellence: Know ports/trades, handle notices, maintain updates in VMS and itineraries.

Skills

Voyage Mgmt

Charter party knowledge

System efficiency

Time management

Detail orientation

English fluent

IMOS

SOFTMAR

MS Office

Education

Bachelor's degree in Business Admin / Economics or related field

10+ years experience in vessel ops / trading / freight

Tools

IMOS

SOFTMAR

MS Office

Job description

Job Description

This full-time role, based in Miami, FL, focuses on overseeing and optimising operational processes as an Operations Manager at Legasea. The candidate should strive for operational excellence and deliver a comprehensive service proposition to customers and key stakeholders. Responsibilities include coordinating logistical operations, managing end-to-end supply chain activities, and ensuring efficient business operations. The ideal candidate will have a proven track record in dry bulk operations, an established network, excellent negotiation skills, and a strong understanding of global shipping markets.

Job purpose:

To oversee the day-to-day commercial and operational activities of dry bulk vessels, ensuring efficient, safe, and professional voyages while maintaining compliance with prevailing charter parties and company policies. The operations candidate should strive for operational excellence and deliver a comprehensive service proposition to key customers that will be deemed as part of the corporate DNA and a key differentiator to the market. The ideal candidate will have a proven track record in dry bulk operations, an established network, excellent negotiation skills, and a strong understanding of global shipping markets.

Main tasks and responsibilities:

Voyage Management

• Maintain systems with up-to-date information on current voyages.
• Instruct and manage vessels on their voyages to ensure efficient execution.
• Actively monitor voyage performance to address and resolve any operational issues promptly.
• Read, interpret, and ensure compliance with charter party agreements for managed voyages.
• Solve problems quickly and efficiently, while proactively identifying and avoiding potential risks.

Customer and Stakeholder Management

• Build and maintain strong relationships with customers and agents to deliver high-quality service.
• Cater to individual customer needs with excellence, maintaining a customer-centric approach.
• Collaborate with the commercial team to align operations with client expectations and business goals.

Operational Excellence

• Be knowledgeable about the company’s regular ports and trades to support operational efficiency.
• Handle all notices promptly and in line with contractual obligations.
• Maintain accurate and timely updates in Voyage Management Systems (VMS) and customer itineraries.

Education requirements:

• Bachelor's degree, preferably in business administration, economics, or a closely related field, (alternatively 5+ years’ experience in trading, freight or vessel operations).
• Field of Specialisation: Vessel Operations, Logistics, Freight Management.
• Good computer skills (IMOS or equivalent, MS Office – Excel, Outlook).
• Certifications: Professional certifications in chartering or maritime operations are advantageous.

Language requirements:

• English – Fluent (required).
• Additional language proficiency preferred.

Background and experience:

• Work Experience: Minimum 10 years of experience in vessel operations, trading, or freight management, with proficiency in voyage management systems and charter party agreements.

Core competencies:

• Customer Focus: Deliver exceptional service that exceeds customer expectations.
• Integrity & Accountability: Maintain transparency and ownership of deliverables.
• Collaboration & Communication: Foster seamless collaboration across teams and effectively communicate operational updates.
• Operational Excellence: Optimise processes to ensure efficient and high-quality voyage execution.
• Problem Solving: Address challenges proactively and effectively to minimise disruptions.

Role specific competencies:

• Voyage Management Expertise: Proficiency in managing vessels and voyages.
• Charter Party Knowledge: Strong understanding of charter party agreements and their implications.
• System Efficiency: Experience with voyage management software (e.g., IMOS, SOFTMAR).
• Time Management: Strong ability to prioritise and manage time under tight deadlines.
• Detail Orientation: Accuracy in handling operational data and notices.

Disclaimer: This job description is not an exhaustive list of accountabilities and activities. Job incumbents may be required to perform additional job-related tasks and duties as assigned.