Operations Manager- In Home ABA Therapy services

The Treetop ABA; Mesa (AZ); On-site; USD 55,000 - 67,500; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid Time Off & Paid Holidays

Paid Training

Job summary

A child development services provider in Arizona is seeking an Operations Manager for In-Home Services to ensure smooth operations from referral to service delivery. The role involves coordinating staff schedules, supporting families, and maintaining compliance with internal policies. Ideal candidates should have over 2 years of relevant experience, strong organizational and communication skills, and a problem-solving mindset. The position offers a salary range of $55,000 to $67,500 annually along with health benefits and a supportive team culture.

Qualifications

• 2+ years of operations, administrative, or healthcare/ABA experience preferred.
• Exceptional organization and customer service skills required.
• Ability to work independently and as part of a team.

Responsibilities

• Coordinate staff assignments, schedules, and logistics.
• Support clinical and administrative teams with operational tasks.
• Ensure timely communication to families.

Skills

Organization

Customer service

Communication

Problem-solving

Job description

Overview

Ready to Run the Show? Do you love keeping things organized, running smoothly, and making people\'s lives easier? This role is a blend of coordination, communication, and problem-solving that directly impacts the experience of children, families, and staff. The Treetop ABA - Arizona offers the Operations Manager - In-Home Services position.

This isn\'t a typical desk job—it\'s a role that connects operations to service delivery across in-home, school, community, and clinic-based ABA programs.

Who We Are At The Treetop ABA, we help children ages 2-18 with autism and developmental needs through in-home, school, community, and clinic-based ABA programs. Our mission is simple: deliver evidence-based care that truly makes a difference—while ensuring our teams feel supported every step of the way.

Where You\'ll Work

This role supports our Arizona in-home service region, with an assigned primary clinic office for administrative work, staff support, and team collaboration. Based on where you reside, your home clinic may be one of our Phoenix metro locations:

• West Phoenix
• Central Phoenix
• Mesa
• Glendale
• Scottsdale

Day-to-day work includes both office-based coordination and field-based support as needed.

What You\'ll Do

This role ensures our in-home ABA services run smoothly from referral to service delivery. You\'ll coordinate schedules, support staff, communicate with families, and keep operations moving without service interruptions.

• Coordinating staff assignments, schedules, and visit logistics
• Supporting clinical and administrative teams with day-to-day operational tasks
• Ensuring families receive timely communication and feel supported throughout the process
• Troubleshooting service issues such as cancellations, staffing gaps, or onboarding delays
• Partnering with leadership to improve processes and field operations
• Tracking service delivery, onboarding tasks, and documentation for compliance
• Supporting field trainings, team engagement, and operational planning
• Maintaining compliance with internal policies and payer requirements to avoid service disruptions

Requirements

What We\'re Looking For

• Must live within commuting distance of one of our Clinics
• 2+ years of operations, administrative, or healthcare/ABA experience preferred
• Exceptional organization and customer service skills
• Strong communication and a flexible, problem-solving mindset
• Ability to work independently and as part of a team

Schedule

• Typical hours: 7:30 AM - 4:30 PM
• Flexibility will occasionally be required to support staff trainings, clinic events, and other operational needs outside typical hours
• Based onsite at one of our local clinics nearest you

Benefits

What You\'ll Love About Working With Us

• Salary that matches your skills: $55,000 - $67,500 annually depending on experience
• Benefits that have your back:
• Health, dental, and vision insurance
• Life insurance
• 401(k) with company match
• Paid Time Off & Paid Holidays
• Paid Training
• Supportive team culture: Fun, collaborative, and focused on professional growth

Ready to Apply?

If you\'re looking for a role where your work has real impact, apply today. At The Treetop ABA, every contribution helps children and families move forward.