Operations Manager I - PST

The Pasha Group; Hoquiam (WA); On-site; USD 90,000 - 105,000; Full time

Benefits offered by this job

Annual Incentive Opportunity of 10%

Participation in an Incentive Plan

Job summary

The Pasha Group is seeking an Operations Manager I to lead terminal operations in Hoquiam, Washington. This role focuses on driving performance through data and metrics, enhancing safety and compliance, and optimizing labor utilization. Candidates should possess a Bachelor's degree in Maritime Operations or a related field and at least 4 years of terminal operations experience. A strong understanding of union workforce management is required. The starting salary is $90,000, with potential for higher compensation based on experience.

Qualifications

• 4+ years of terminal or port operations experience.
• Experience managing ILWU union workforce required.
• Strong understanding of vessel, yard, and terminal operations.

Responsibilities

• Direct terminal, yard, gate, and vessel activities.
• Lead supervisors and teamwork effectively.
• Track productivity, service levels, and operational outputs.
• Prepare and present performance reports.
• Enforce safety protocols and monitor compliance.

Skills

Operational leadership

Data analysis

Workforce management

Strong decision-making skills

Communication skills

Education

Bachelor’s degree in Maritime Operations or Business

Job description

Operations Manager I - PST – Lead Terminal Performance, Drive Data-Driven Operations & Deliver Measurable Results

Are you a performance-driven operations leader who thrives on accountability, metrics, and continuous improvement? Join Pasha Stevedoring & Terminals LP (PST) as an Operations Manager I - PST, where you’ll lead terminal and stevedoring operations with a sharp focus on operational execution, workforce performance, and data-driven decision-making.

At PST, success is measured by results. In this role, you’ll take ownership of terminal performance, translating operational data into actionable insights, optimizing labor and equipment utilization, and ensuring every aspect of operations meets or exceeds safety, service, and financial targets.

Lead Operational Execution & Workforce Performance

Take command of terminal operations with a focus on accountability, execution, and measurable outcomes.

• Own Daily Operations: Direct terminal, yard, gate, and vessel activities to ensure execution aligns with production targets and operational plans
• Drive Workforce Productivity: Lead supervisors and union teams with clear expectations, performance tracking, and accountability measures
• Optimize Labor Utilization: Align staffing levels, manning plans, and workflows to meet demand while controlling labor costs
• Execute Operational Plans: Coordinate vessel schedules, cargo flow, and yard configurations to maximize throughput and efficiency

Drive Performance Through Metrics, Reporting & Data Analysis

Leverage reporting and analytics to continuously improve operational performance.

• Monitor & Analyze KPIs: Track productivity, service levels, labor efficiency, and operational outputs to identify trends and performance gaps
• Deliver Actionable Reporting: Prepare and present daily, weekly, and monthly operational, safety, and financial performance reports to leadership
• Turn Data into Decisions: Use operational data to drive improvements in cost control, resource allocation, and service delivery
• Lead Continuous Improvement: Develop and implement corrective action plans based on performance data and root cause analysis

Ensure Safety, Compliance & Operational Discipline

Maintain a high standard of safety and regulatory compliance while driving operational consistency.

• Champion Safety Performance: Enforce safety protocols, monitor compliance, and lead safety-focused operational execution
• Maintain Regulatory Compliance: Ensure adherence to port, environmental, and transportation regulations
• Manage Labor Relations: Oversee union workforce management, including discipline, grievance handling, and contract compliance
• Standardize Operations: Ensure processes, procedures, and work instructions are consistently followed across all activities

Strengthen Operational Visibility & Cross-Functional Alignment

Enhance transparency, communication, and coordination across the business.

• Communicate Performance Insights: Provide regular updates to senior leadership on operational status, risks, and improvement opportunities
• Coordinate Across Teams: Partner with logistics, vessel operations, and business units to ensure seamless cargo flow
• Support Equipment & Cost Reporting: Track equipment usage, maintenance trends, and operational costs to support financial performance
• Enhance Data Integrity: Ensure accuracy and consistency of operational data, reporting systems, and performance tracking

What You Bring

You bring strong operational leadership experience with a proven ability to manage performance through data and metrics.

• Bachelor’s degree in Maritime Operations, Business, or related field
• 4+ years of terminal or port operations experience
• Experience managing ILWU union workforce required
• Proven experience using metrics, reporting, and operational data to drive resultsStrong understanding of vessel, yard, and terminal operations

Your Strengths

• Strong operational leadership and workforce management skills
• Ability to analyze data, identify trends, and drive performance improvements
• Results-oriented mindset with focus on KPIs and operational metrics
• Strong decision-making skills in high-pressure environments
• Excellent communication and reporting skills
• Highly organized with the ability to manage multiple priorities
• A culture leader who models The Pasha Way: Excellence, Honesty & Integrity, Innovation, and Teamwork

Why You’ll Love Working at Pasha Stevedoring & Terminals LP

At PST, you’re not just managing operations, you’re driving performance. You’ll lead critical port operations where data, execution, and leadership come together to deliver measurable results and continuous improvement.

Work Environment & Travel

Work across terminals, vessels, and outdoor environments in a fast-paced, high-impact setting. Schedule may include nights, weekends, and holidays. Occasional travel required.

Ready to Lead with Data and Deliver Results?

Join Pasha Stevedoring & Terminals LP and take ownership of operations that demand precision, performance, and leadership.

Screening Requirements

• Background Checks
• Driving Record Review

The information included in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive or exhaustive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Zone 4: Starting rate $90,000; up to $105,000 for highly qualified candidates.

This job is also eligible for participation in an Incentive Plan with a target payout based on eligible compensation and corporate/individual performance goal attainment.

Annual Incentive Opportunity: 10% of eligible compensation.

The Pasha Group family of companies are EOE/AA Employers - Minority/Female/Veteran/Disabled/and other Protected Categories.