Operations Manager I

Terracon; Winterville (NC); On-site; USD 110,000 - 150,000; Full time

Job summary

Terracon seeks an experienced Office Manager to lead a core engineering consulting office in North Carolina. You will oversee profit and loss, supervise staff, manage projects, ensure safety and quality, and foster client relationships while developing new business.

The role emphasizes contract review, budget management, risk mitigation, and collaboration with regional leadership to grow the office. Strong communication and organizational skills are essential.

Qualifications

• Bachelor’s degree and 8 years’ practice experience.
• Prior management experience preferred.
• Valid driver’s license may be required.

Responsibilities

• Oversee a small office supporting one or more service lines.
• Manage profit/loss, staff, and project oversight.
• Review contracts and proposals prepared by office personnel.
• Monitor project status and coordinate with staff.
• Support business development and client relationships for future work.
• Ensure compliance with strategic plan and regional growth targets.
• Manage risk and ensure contracts are signed and fully executed.
• Promote safety, quality control, and continuous improvement.

Skills

Leadership

Project management

Risk management

Client relations

Education

Bachelor’s degree

Job description

General Responsibilities:

Manage and direct activities of an engineering consulting office. This includes profit/loss management, employee supervision, project management, quality control, health and safety oversight, client relations and development, and new business development. Responsible for general leasehold improvements, project and office equipment, and proper utilization of all personnel. Develop and/or review all contracts and proposals prepared by the office; verify technical and financial provisions and ensure manpower budgets are sufficient to complete the contracted work and render a profit.

Essential Roles and Responsibilities:

• Oversee a small office supporting one or more service lines.
• Focus will be directed to management of specific projects and employee utilization for projects.
• Review contracts and proposals prepared by office personnel.
• Monitor job status reports and coordinate projects with staff.
• May participate with corporate marketing to maintain client contacts for future development of new business.
• Responsible for following requirements of the strategic plan; partner with Director, Regional Operations to grow office in accordance with the strategic plan.
• Manage risk related to projects. Ensure contracts are signed and fully executed prior to commencing work. Monitor adherence to corporate risk policies and practices. Hold Managers accountable for mitigating or eliminating risk.
• Communicates safety initiatives, rules and guidelines for Office or Region. Holds Managers and Employees accountable for following safety rules and guidelines.
• Promote continuous quality monitoring and improvement on projects. Ensure best practices are being followed and hold Managers accountable for quality control standards.
• Perform other duties as assigned.

Requirements:

• Bachelor’s degree and 8 years’ practice experience. Or, in lieu of a degree, a minimum of 12 years’ related experience.
• Prior management experience preferred.
• A valid driver’s license with acceptable violation history may be required.

Preferred Qualifications:

• Certification or licensure in field of expertise.