Operations Manager: Houston, TX

PFP Logistics LLC; Houston (TX); On-site; USD 75,000 - 85,000; Full time

Job summary

PFP Logistics LLC in Houston, TX is seeking a Warehouse Operations Supervisor to oversee day-to-day activities for a cold storage account and help expand across the Houston footprint.

You will lead a team, train staff, monitor KPIs, ensure safety, and report on financial performance while collaborating with the corporate office on scale-up projects.

Qualifications

• 3–5 years of experience supervising or managing a team toward goals or SLAs.
• Prior management experience with staffing agencies or labor-provider environments is preferred; overseeing multiple sites is a plus.
• Strong verbal and written communication in a business setting; proficiency with Microsoft Office.

Responsibilities

• Oversee day-to-day operations of a cold storage account (Houston, TX), with growth into additional accounts.
• Supervise and coordinate team members unloading containers and other projects.
• Monitor workflow, productivity, and adherence to safety protocols.
• Train and coach staff on procedures, equipment use, and cold storage best practices.
• Maintain documentation and communicate discrepancies or damages.
• Engage in problem-solving to address customer requests and workload fluctuations.
• Assist with recruiting and onboarding.
• Analyze the site's Profit and Loss statement and report on financial performance.
• Help build and standardize operations as we scale across Houston-area sites.
• Collaborate with the Corporate Office on projects.

Skills

Team leadership

Communication skills

Microsoft Office

Staffing/recruiting

KPI reporting

P&L analytics

Independence

Tools

Microsoft Office

Job description

• Warehouse Hours of Operation: Monday–Saturday
• Salary range: $75,000–$85,000 per year, plus benefits

Responsibilities

• Oversee day-to-day operations of a cold storage account (Houston, TX), with the opportunity to take on additional accounts as our Houston footprint grows
• Supervise and coordinate team members unloading containers and other assigned projects
• Monitor workflow, productivity, and adherence to safety protocols
• Train and coach staff on proper procedures, equipment use, and cold storage best practices
• Maintain documentation and communicate any discrepancies or damages
• Engage in routine problem-solving to navigate customer requests and workload fluctuations
• Assist with recruiting and onboarding
• Analyze the site's Profit and Loss statement and report on financial performance
• Help build and standardize operations as we scale across multiple Houston-area sites
• Collaborate with the Corporate Office on projects

Requirements

• 3–5 years of experience successfully supervising or managing a team toward set goals, objectives, or service-level agreements
• Prior management experience with a staffing agency or similar labor-provider environment strongly preferred; experience overseeing multiple sites or accounts is a plus
• Strong verbal and written communication skills in a business setting; proficiency with Microsoft Office
• Ability to identify, hire, and train talented team members
• Experience reporting on key performance indicators (KPIs), team development, and revenue projections
• Effective leadership and organizational skills
• Ability to work independently and enforce high-quality standards

What We Believe In

• Integrity: Do the right thing
• Quality: Trust in and follow the process consistently
• Leadership: Intentionally set the example at all times
• Performance: Focus on improvement to be better than yesterday
• Balance: Support whole-person fulfillment

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

About PFP Logistics LLC

• PFP Logistics is a third-party (3PL) Staffing Company that works in Warehouses' Shipping and Receiving Departments across the nation.
• We are contracted to staff and manage the following positions: Loading and Unloading, Equipment Operators, Order Selection, Pallet Re-Stack, Labeling, and Facility Sanitation.

The pay range for this role is:

75,000 - 85,000 USD per year (Lineage: Houston, TX)