Operations Manager - Hospice & Home Health

Legacy Home Health Agency, Inc.; Corpus Christi (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Job summary

Legacy Home Health Agency, Inc. is seeking an Operations Manager to serve as the strategic right hand to our Director of Nursing.

You will provide real-time visibility into agency operations, reducing administrative burden on clinical leaders so they can focus on patient outcomes. You will oversee end-to-end billing coordination, staff scheduling, QA audits, and insurance eligibility, ensuring alignment across intake, scheduling, authorizations, and billing.

Qualifications

• 3+ years in healthcare operations management (Hospice/Home Health preferred).
• Strong analytical ability; turn data into clear metrics and reports.
• Experience with Medicare eligibility, pre-authorization cycles, scheduling logistics, and compliance.

Responsibilities

• Oversee end-to-end billing coordination, scheduling, QA audits, and insurance eligibility workflows.
• Align intake, scheduling, authorizations, and billing to keep operations compliant and efficient.
• Produce weekly/monthly administrative reports on census, billing health, and staff utilization.
• Serve as strategic administrative partner to DON to enable focus on patient care.

Skills

Healthcare operations

Analytical skills

Data reporting

Tools

WellSky (Kinnser)

Job description

Our Hospice & Home Health teams provide incredible care, but excellent care requires an exceptional backbone. We are looking for an Operations Manager to serve as the strategic right hand to our Director of Nursing.

In this role, you won't just keep the gears turning—by delivering real-time visibility into agency operations, you remove the administrative burden from our clinical leaders so they can focus fully on patient outcomes.

Key Responsibilities

• Workflows: Oversee the end-to-end process for billing coordination, clinical staff scheduling, QA compliance audits, and insurance authorization/eligibility.
• Alignment: You will seamlessly connect intake, scheduling, authorizations, and billing to keep operations moving efficiently and in compliance.
• Reporting: Translate raw numbers into insight. You will build and present clear weekly/monthly administrative reports on census trends, billing health, and staff utilization for Administration.
• Partnership: Act as the DON's strategic administrative partner, so nursing leadership can focus on patient care.

Qualifications

• Experience: 3+ years in healthcare operations management, with strong preference in Hospice or Home Health experience.
• Software: Hands-on experience navigating and managing workflows inside WellSky (Kinnser) is preferred.
• Knowledge: Solid understanding of Medicare eligibility, pre-authorization cycles, scheduling logistics, and healthcare compliance.
• Analytical Skills: Ability to turn data into clean summaries and metrics for operational reporting.

What We Offer

• Competitive salary commensurate with experience.
• Comprehensive benefits package (Medical, Dental, Vision, 401k, Paid Time Off, and Paid Holidays).
• A collaborative leadership team that supports your professional success.