Operations Manager | Full-Time | CURE Insurance Arena

Oak View Group; Trenton, City of New Rochelle (NJ, NY); On-site; USD 50,000 - 65,000; Full time

Job summary

An established industry player is seeking an Operations Manager to oversee the administration and operations of a premier venue. This role involves coordinating facility operations, managing budgets, and ensuring safety protocols are adhered to. The ideal candidate will have experience in event coordination and facility management, with strong interpersonal skills to lead a diverse team. Join a dynamic environment where your contributions will enhance live events and community engagement. If you thrive in a fast-paced setting and have a passion for operations, this opportunity is perfect for you.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Savings Plan

401(k) matching

Paid Time Off

Qualifications

• 3-5 years of experience in operations in public assembly facilities.
• Strong communication skills and self-motivated with organizational skills.

Responsibilities

• Assist in daily operations and maintenance of facilities.
• Coordinate event changeovers and manage staff assignments.
• Participate in the development and administration of the Operations budget.

Skills

Operations Management

Event Coordination

Budgeting

Interpersonal Skills

Organizational Skills

Education

Bachelor’s degree in Facility Management or related field

High School Diploma or equivalent

Tools

Forklifts

HVAC Systems

Electrical Systems

Refrigeration Systems

Plumbing

Job description

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Overview

This Operations Manager reports to the General Manager and is responsible for assisting in the administration, planning, budgeting and direction for the operations of the Center including front and back of house services, technical services, information technology, conversion, custodial services, and equipment inventory control. Insures an effective and cost efficient program by controlling the Operations budget, and performs related day to day responsibilities as required.

Coordinates all elements of facility operations including budgeting, purchasing, assists with the operation and maintenance of the mechanical, electrical, HVAC, custodial, grounds, sound, lighting, a/v equipment, tele-communications systems, security, and smoke/fire detection systems. Manager will serve as facility safety chairman to maintain a safe and secure facility for the public and employees.

This role pays an annual salary of $50,000-$65,000.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

Responsibilities

• Assists General Manager and Facilities Manager in the overall daily operation and maintenance of the facilities.
• Plan, direct, coordinate, and review the work plan for all event changeovers; meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures.
• Select, train, motivate and evaluate staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.
• Coordinate, and review the work plan for changeovers, facility maintenance and operations; meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures.
• Coordinate labor hours for staff and temporary workers and report labor allocations to Director of Finance or Sr. Staff accountant.
• Participate in the development and administration of the Operations budget; forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; implement adjustments as necessary.
• Coordinate facility arrangements and monitor the work of contractors; including equipment rental and borrowing City/County equipment. Report any issues to General Manager and Facilities Manager immediately.
• Ensure staff is working safely, efficiently and are aware of proper safety guidelines.
• Conduct quarterly safety meetings or briefings.
• Order supplies and materials for maintenance programs within budget guidelines; receive and maintain supplies.
• Maintain hazardous materials communication program, material safety data sheets and required records and permits; maintain knowledge of changes in pertinent Federal, State and Local regulations.
• Develop and maintain an accurate record keeping system; including equipment maintenance and inventory logs.
• General experience and working knowledge of forklifts, skid steers, electrical, refrigeration, and plumbing.

Qualifications

• Minimum of three to five (3-5) years experience in an operations position in arena, convention center or public assembly facility with knowledge of set up/housekeeping and event coordination including progressive supervisory responsibility.
• Bachelor’s degree from accredited college/university in a related field (Facility Management, Engineering, Sports Management, etc.) preferred; High School Diploma (or equivalent) required.
• Familiarity with OSHA requirements.
• Strong interpersonal skills required; including excellent verbal and written communication skills in the English language.
• Self-motivated with excellent organizational skills.
• Must be able to work a flexible schedule including, early mornings, evenings, weekends, holidays and extended number of consecutive days.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.