Operations Manager for Fire Alarm and Security

Leoforce; Los Angeles (CA); On-site; USD 140,000 - 180,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Great 401k package

Paid Holidays and Vacations

Flexible Work Schedules

Accelerated Career Growth

Company car and gas card

Job summary

Leoforce seeks an experienced Operations Manager for Fire Alarm and Security to lead daily operations, manage projects to meet specifications and budgets, and drive continuous improvement. You will recruit and coach teams, ensure financial accountability, and sustain strong client relationships through proactive communication and site visits.

The role requires 5+ years in security/fire alarm with NEC/Notifer exposure, and a willingness to travel to client or branch locations as needed.

Qualifications

• Senior level operations with strong leadership and project management skills.
• Experience with fire alarm systems, CCTV, access control and NEC codes.
• Ability to read and interpret construction plans and specs.
• Valid driver’s license and willingness to travel locally.

Responsibilities

• Oversee daily branch operations, ensuring financial accountability and service quality.
• Manage projects from planning through execution within scope, schedule and budget.
• Prepare estimates, change orders and service contracts to grow revenue.
• Build and develop high-performing teams through training and coaching.
• Maintain customer relationships and resolve complex site issues promptly.
• Drive continuous improvement in productivity, quality, and field standards.

Skills

Leadership

Project management

Technical troubleshooting

Customer service

Reading blueprints

Tools

Lenel/S2 access control

SQL Database Administration

Notifier experience

NEC knowledge

Job description

Operations Manager for Fire Alarm and Security

Job Description

Experience: Senior Level

Salary: $140,000 - $180,000 per year

Job Details

The Operations Manager is responsible for overseeing daily operations, ensuring financial accountability, and delivering high‑quality service and project execution. This role leads teams, manages resources, and drives continuous improvement while maintaining strong customer relationships and operational excellence.

Job Requirements

• Must have 5+ years of installation experience with fire alarm, cctv, + access control
• Oversee daily branch operations, ensuring financial accountability, efficient resource management, and compliance with company standards
• Manage projects from planning through execution, ensuring adherence to specifications, schedules, budgets, and quality requirements
• Prepare estimates and manage change orders and service contracts to support revenue growth
• Build, lead, and develop high‑performing teams through recruiting, training, coaching, and performance management
• Maintain strong customer relationships through effective communication, site visits, and timely resolution of complex issues
• Drive continuous improvement in productivity, quality, and field installation standards
• Stay current on products, services, and industry trends while providing feedback on operational and customer issues
• Collaborate with internal departments and travel to client or branch locations as needed to support business objectives

Qualifications

• Proven experience in fire alarm systems, intrusion alarms, access control, CCTV, and/or NEC.
• Minimum of five years’ experience in Security, Fire Alarms, CCTV, and Access Control Systems
• Effective problem resolution skills and detail oriented
• Possess a valid driver’s license with a driving record that meets company requirements
• Reading and Interpreting Construction Plans
• Knowledge of applicable local, state and federal codes required

Preferred

• Fire Alarm - California Journeyman Fire Card, Reg 4 Certification
• NICET Certification, Notifier Experience
• Access Control - Lenel and/or S2 Experience, SQL Database Administration
• Alarm Agent Card

Company car and gas card will be provided to you.

You will travel to local commercial businesses during your working hours.

A bit about us

This organization was established in the late 1960s with a mission to deliver advanced safety solutions and exceptional customer support. It has grown into one of the largest family‑operated security and fire‑protection providers in the country, serving a wide range of commercial, retail, government, corporate, and residential clients. To ensure reliable protection around the clock, the company operates its own nationally certified monitoring centers.

The focus has always been on preventing loss and safeguarding people. The team takes pride in building long‑term partnerships, and much of the organization’s success comes from the strong relationships formed with its clients

Why join us

• Competitive Base Salary!
• Medical, Dental, Vision
• Great 401k package!
• Paid Holidays and Vacations!
• Flexible Work Schedules!
• Accelerated Career Growth!