Operations Manager - Fiber Network Design

Sigma Technologies, Ltd.; Perrysburg (OH); Remote; USD 60,000 - 80,000; Full time

Job summary

A growing engineering and design firm is seeking an Operations Manager to oversee team performance and manage daily operations. The ideal candidate will have over 8 years of experience in engineering or project management and strong leadership skills. This position allows for remote work but requires an initial 2-week in-person training in Perrysburg, OH. Responsibilities include process optimization and maintaining performance metrics.

Qualifications

• 8 years of experience with engineering, operations, or project management.
• 3+ years of management experience with strong leadership skills.
• Ability to analyze information and provide meaningful solutions.

Responsibilities

• Direct and manage day-to-day operations through subordinate managers.
• Evaluate and enhance current operational systems.
• Oversee multiple projects, ensuring they meet performance metrics.

Skills

Operations Management

Process Optimization

Performance Metrics

Risk Control

Tactical Planning

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Overview

Operations Manager - Fiber Network Design
Location: Remote

Sigma Technologies is a growing engineering and design firm with over 500 team members across 30+ states. For over 25 years, our work for the power and telecommunications industries has helped accelerate a positive impact in communities nationwide. Our core values — Safety, Honesty, Truth, and Decency — fuel our culture. TeamSigma™ brings high-performing, passionate individuals together to support each other’s professional growth.

Note: This position can work fully remotely, but new hires will be required to come to our main office located in Perrysburg, OH, for an initial 2-week in-person paid orientation and training period.

Position Description

WHAT YOU CAN EXPECT TO DO AS AN Operations Manager AT SIGMA: Directs and manages the day-to-day activities of an organization''s operations, typically through subordinate operations managers. Provides full operational ownership of the programs to lead team performance while meeting time, budget, and quality metrics. Implements company policies, procedures, and initiatives. Evaluates and enhances current operational systems. Monitors performance against operational goals and develops reporting and auditing processes to analyze operational effectiveness. Coordinates operations with other functions.

Responsibilities

• Takes full operational leadership of individual and team performance, and holds self and team accountable for results.
• Manages human and material resources, including personnel, schedules, scope and process adherence, and work assignments, to optimize productivity while delivering quality projects.
• Clearly communicates and collaborates with team members to align with program goals and deadlines, leveraging individual strengths.
• Demonstrates strong communication and interpersonal skills to facilitate team efforts and establish relationships at all levels.
• Exhibits leadership skills in motivating others, with experience in team building and conflict management.
• Oversees multiple projects in a fast-paced environment, streamlining operational processes to meet performance metrics.
• Maintains ethical behavior and builds trust while pursuing operational goals.
• Encourages innovative problem-solving and creative solutions to difficult problems.
• Shows flexibility and adaptability to changing conditions, focusing on end goals.
• Proactively identifies barriers and mitigates challenges early.
• Makes independent and timely decisions within defined span of control, adhering to quality standards and policy, with appropriate risk-taking.
• Provides guidance with clear expectations, driving accountability and responsibility structures.
• Measures team success and provides ongoing feedback and coaching to optimize performance.
• Supports growth and development with data-driven recommendations for improvement.
• Fosters a culture of continuous learning with training opportunities and development plans aligning with career goals and organizational needs.
• Spearheads recruitment and selection to assemble high-performing teams aligned with Sigma’s values and growth goals.
• Implements retention and succession planning to keep teams engaged and motivated.
• Oversees quality control and quality assurance.
• Other duties as assigned.

Competencies

Competencies: Operations Management | Process Optimization | Risk Control | Tactical Planning | Performance Metrics | Organizational Goal Setting | Operational Policy Development | ERP Systems

Qualifications

• Education – A Bachelor’s degree is preferred, but management will consider an equivalent combination of education and experience.
• Experience – 8 years of experience with engineering, operations, and/or project management, including financial oversight and personnel development. 3+ years of management experience, with the proven ability to lead, motivate, and influence associates.
• Second-level management experience is required (direct management of managers).
• Experience in project scheduling, cost controls, tracking, and reporting methodologies.
• Ability to develop plans and organize work to ensure efforts are focused, resources are aligned, progress is monitored, and targets are met.
• Knowledge of financial principles to quantify costs and benefits of projects and to track and maintain project budgets.
• Demonstrated business management skills, including consulting, customer service, and business acumen.
• Ability to analyze information, form conclusions, and provide meaningful solutions.
• Experience applying Project Management Institute techniques or equivalent.
• Strong communication and interpersonal skills to facilitate team efforts and establish relationships at all company levels.
• Proven ability to motivate and influence others, with team-building and conflict-management experience.
• Availability during core hours (8:00 a.m. – 5:00 p.m. Eastern Time); occasional after-hours work as needed.
• Willingness to travel regularly, including overnight travel.
• Valid driver’s license, dependable transportation, and insurance.
• Ability to pass background check/drug test/driving record check.
• Computer literacy – especially Microsoft Word, Excel, Outlook.
• Authorized to work in the United States.

Physical Requirements

• Must be able to endure frequent/lengthy driving, standing, walking long distances, rough terrain, and lifting up to ~20 lbs.
• Must be able to endure frequent, lengthy periods of sedentary work and sit for prolonged periods.
• Must be able to use a computer keyboard, monitor, and telephone for prolonged periods.
• Must have visual requirements to read and analyze data and figures.
• Must be able to communicate clearly in spoken word, often in group settings.
• Must be able to receive detailed information through oral communication.

This job advertisement should not be interpreted as all-inclusive. The individual may be required to perform job-related responsibilities beyond those stated.

This advertisement does not constitute an employment agreement and is subject to change by Sigma as needs evolve.

Other

Pay is commensurate with experience and education. Sigma is an equal opportunity employer and will not discriminate based on race, color, gender, sexual orientation, gender identity, age, religion, national origin, disability, or any other classification protected by law.

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