Operations Manager - Engineering

UtilitiesOne; United States; Remote; USD 80,000 - 100,000; Full time

Job summary

A leading utility and fiber engineering firm is seeking an experienced Operations Manager – Engineering. This role involves overseeing production operations, managing project teams, and ensuring high-quality design deliverables. Ideal candidates will have 5–8 years of experience in telecom engineering operations and possess strong leadership and project management skills. This position offers competitive compensation, remote flexibility, and a clear path for career growth.

Benefits

Competitive compensation

Remote flexibility with occasional travel

Clear career growth path

Opportunity to work on national projects

Qualifications

• 5–8 years of experience in telecom, utility, or infrastructure engineering operations.
• Minimum 2 years managing engineering projects or production teams.
• Deep understanding of OSP design lifecycle and permitting processes.

Responsibilities

• Oversee day-to-day production operations managing teams for timely deliverables.
• Lead capacity planning and task prioritization to keep projects on track.
• Facilitate operational stand-ups and track KPIs like design throughput.

Skills

Telecom operations

Project management

Leadership skills

Time management

Tools

Smartsheet

AutoCAD

ArcGIS

Job description

At Utilities One, we don’t just build infrastructure — we build the foundation for tomorrow’s connectivity. As a leader in utility and fiber engineering, we pride ourselves on delivering high-performance projects that empower communities across the U.S. We’re seeking an experienced Operations Manager – Engineering to lead our engineering execution, drive operational excellence, and align team efforts with strategic goals.

Responsibilities:

• Oversee day-to-day production operations across multiple markets, managing Project Managers, Team Leads, and Engineering Coordinators to ensure timely, high-quality design deliverables;

• Lead capacity planning, task prioritization, and escalation handling to keep projects on track;
• Facilitate operational stand-ups, enforce delivery deadlines, and track KPIs like design throughput, permitting readiness, and quality assurance compliance;
• Identify process bottlenecks and champion continuous improvement, automation, and workflow standardization;
• Collaborate closely with GIS, Permitting, QA, Fielding, and Offshore Teams to maintain alignment and resolve challenges;
• Support onboarding, training, and development of new engineering staff and vendors;
• Monitor software tools usage (Smartsheet, Vetro, IQGeo, AutoCAD, ArcGIS) to ensure consistent tracking, reporting, and handoffs;
• Prepare performance reports and provide insights to the Director of Engineering and executive leadership;
• Represent engineering delivery in cross-functional meetings with PMO, Construction, and Business Development teams.

• 5–8 years of experience in telecom, utility, or infrastructure engineering operations;
• Minimum 2 years managing engineering projects or production teams;
• Deep understanding of OSP design lifecycle, permitting processes, QA/QC, and design-to-build workflows;
• Proficient in Smartsheet, Excel, Vetro, IQGeo, Google Earth, AutoCAD, and/or ArcGIS;
• Strong organizational, time management, and delegation skills;
• Familiarity with engineering KPIs such as cycle time, backlog health, throughput, and revision rate;
• Effective leadership skills, including meeting facilitation, deadline management, conflict resolution, and team motivation.

Preferred Qualifications:

• Experience coordinating with offshore engineering teams or international vendors;
• Background in process improvement, automation, or SOP development;
• Knowledge of grant-funded projects (e.g., BEAD, RDOF) and telecom client standards;
• Experience leading training programs or internal team development initiatives.

• Competitive compensation with weekly pay;
• Remote flexibility with occasional travel for team and client collaboration;
• Clear career growth path toward Director-level roles;
• Opportunity to work on national telecom projects with enterprise clients;
• Supportive, collaborative culture focused on execution and engineering excellence.