Operations Manager - DOT Compliance Services

ZipRecruiter; Scranton (Lackawanna County); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading company in DOT compliance services is seeking an Operations Manager to oversee daily operations, drive growth, and lead the business development strategy. The candidate will work closely with the CEO and team, requiring strong knowledge of FMCSA regulations and a proactive approach to sales and compliance management. This role offers a path to shape the future of the company, with opportunities for professional development and competitive benefits.

Benefits

Health, dental, and vision insurance

Retirement savings plan

Paid time off and holidays

Ongoing professional development opportunities

Qualifications

• 3+ years in operations, business development, or compliance management.
• Hands-on leadership style with a growth mindset.
• High energy and resourceful in a fast-paced environment.

Responsibilities

• Lead and participate in daily operations focusing on growth and strategy.
• Develop and execute business development plans with the CEO.
• Monitor and analyze KPIs to improve efficiency and profitability.

Skills

FMCSA regulations

occupational medicine practices

sales-driven mentality

creative problem-solver

Education

Bachelor’s degree in Business, Logistics, or related field

Tools

project management software

CRM tools

basic marketing/sales platforms

Job description

Job DescriptionJob Description

DOT Compliance Services – Operations Manager
Location: Scranton, PA | Full-Time
Reports to: CEO

Are you ready to roll up your sleeves and build something great? DOT Compliance Services (DCS) is on the path to growth—and we’re looking for a driven, hands-on Operations Manager to help lead the charge.

This role isn’t just about managing day-to-day operations. It’s about developing DCS to its full potential by driving sales, leading strategy, and working side-by-side with the CEO and team to shape the future of the company.

If you’re passionate about compliance, experienced in FMCSA regulations and occupational medicine, and ready to grow a business from the inside out—this is your opportunity to make a real impact.

What You'll Do:

• Lead and actively participate in the daily operations of DOT Compliance Services, with a strong focus on growth, strategy, and revenue

• Work closely with the CEO and DCS team to develop and execute business development plans that expand services and increase market reach

• Motivate, support, and hold the team accountable to sales goals on a monthly, quarterly, and annual basis

• Get in the trenches: make sales calls, send marketing emails/texts, and generate new ideas to reach and retain clients

• Build and maintain strong client relationships, providing expert support in FMCSA compliance and occupational medicine services

• Monitor and analyze KPIs, ensuring performance targets are met while continually looking for areas to improve efficiency and profitability

• Establish and oversee quality standards to ensure excellent service delivery aligned with industry regulations

• Lead by example and create a culture of ownership, urgency, and accountability

What We're Looking For:

• Bachelor’s degree in Business, Logistics, or a related field

• 3+ years in operations, business development, or compliance management—preferably within the transportation or DOT/FMCSA space

• Strong working knowledge of FMCSA regulations and occupational medicine practices (including DOT drug & alcohol testing and medical exams)

• Hands-on leadership style with a growth mindset and sales-driven mentality

• High energy, resourceful, and creative problem-solver who thrives in a fast-paced, evolving environment

• Proficient in project management software, CRM tools, and basic marketing/sales platforms

• Valid driver’s license and ability to travel occasionally for meetings, events, and client outreach

What We Offer:

• Competitive base salary

• Health, dental, and vision insurance

• Retirement savings plan

• Paid time off and holidays

• Ongoing professional development opportunities

• The chance to build something meaningful and be a central part of our company’s success

This is more than an operations role—it’s a launchpad for growth. If you’re ready to lead from the front and help shape the future of DCS, apply today.