Operations Manager Continuing Care

The Alfred Foundation; Town of Alfred (NY); On-site; USD 86,000 - 122,000; Full time

Benefits offered by this job

Salary packaging & novated leasing

Onsite car and bike parking

Fitness facilities onsite

Childcare services nearby

Close to public transport and cafes

Job summary

Bayside Health is expanding the Adult and Older Adult Service with a focus on integrated, person-centred care across Melbourne and surrounding regions. The Operations Manager Continuing Care (CCT) leads 5 Team Leaders to drive safe, recovery-oriented services and ensure alignment with funding and governance requirements.

You will partner with unit heads and clinical leaders to optimise care pathways, access, flow and sustainability of the Continuing Care Teams, while prioritising workforce

Qualifications

• Postgraduate qualifications in mental health or community health preferred.
• Experience in mental health service management and delivering outcomes required.
• Understanding of governance, policy and funding in health services beneficial.

Responsibilities

• Provide operational leadership through 5 Team Leaders to ensure performance and quality of Continuing Care services.
• Ensure safe, recovery-oriented, person-centred care in line with legislation and organisational requirements.
• Oversee workforce coordination, service performance and quality outcomes across continuing care teams.

Skills

Leadership

Strategic planning

Mental health service management

Governance & compliance

Workforce coordination

Education

Postgraduate qualifications in mental health or community health

Management qualifications

Job description

Bayside Health

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

• Registered Psychiatric Nurse, Social Worker or Occupational Therapist Grade 6


• Based at the St Kilda Road Clinic


• Great staff benefits! 5 weeks annual leave and salary packaging

Bayside Health

• Permanent, Full time (80 hrs + flexible ADO)


• Registered Psychiatric Nurse, Social Worker or Occupational Therapist Grade 6


• Based at the St Kilda Road Clinic


• Great staff benefits! 5 weeks annual leave and salary packaging

The Department

The Adult and Older Adult Service (AOAS) combines the strengths of Alfred Mental and Addiction Health (AMAH) Adult Community Mental Health and Caulfield Aged and Liaison Psychiatry Services. Our mission is to provide comprehensive, person-centred support to adults and older adults through an expansive range of therapeutic mental health services.

As part of our commitment to the Royal Commission into Victoria's Mental Health recommendations and the Victorian Mental Health and Wellbeing Act 2022, we’re expanding our offerings to ensure clients benefit from specialist expertise alongside access to innovative, broad-spectrum care options. This includes specialized pathways for substance use disorders, rehabilitation and recovery, physical and mental health integration, and trauma-focused services.

The Role

Are you passionate about making a difference in the mental health sector? Our department focuses on integrated treatment, education, peer support, care planning, and navigation services, designed to support individuals through every stage of their recovery journey.

As the Operations Manager Continuing Care (CCT), you will be a key member of the AOAS leadership team. You will provide operational leadership through 5 Team Leaders to ensure the performance, sustainability, and quality of CCT services. The role has strategic and operational accountability for delivering safe, recovery oriented and person-centred mental health care in line with legislative, funding, and organisational requirements. This includes oversight of workforce coordination, service performance, and quality outcomes across continuing care teams.

You will be responsible for the operational performance of the Continuing Care Teams and will partner with unit head, discipline, clinical and operational leaders to support integrated care pathways across Adult and Older Adult services. Accountabilities include service access and flow, workforce sustainability, and compliance with clinical governance requirements.

Experience And Qualifications Required

• Registration with relevant professional organisation or body with relevant post graduate qualifications preferably in mental health or community health.


• Substantial experience in mental health service management and a record of delivering high-quality service outcomes.


• Highly developed knowledge of community mental health, advanced clinical skills and understanding of workforce issues.


• An in depth understanding of contemporary community care and treatment models.


• Thorough knowledge of the Victorian Mental Health and Wellbeing Act (2022) and other relevant legislation and policies.


• Management qualifications would be highly regarded.


• Australian working rights, current Influenza vaccination, satisfactory completion of Working with Children Check and be willing to complete a background check.

Staff Benefits

• Salary packaging & novated leasing through Maxxia


• Onsite car (subject to availability) and bike parking opportunities, deducted pre-tax!!


• Fantastic onsite fitness facilities nearby at The Alfred through ProSport health and fitness


• Childcare services nearby at The Alfred managed by KU Children's Services


• Close to public transport and cafes

For enquiries regarding this position, please contact

Susanne Birks (Deputy Director of Adult and Older Adult Services) on ph: 0408 562 620 or [e-mail]

Applications close 11pm AEST, Monday 31st August 2026.

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.