Operations Manager- Colorado Springs

Paycom - ATS; Colorado Springs (CO); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Health Insurance

401K with company match

Paid Time Off

Employer Paid Life Insurance and LTD

Short-Term Disability, Life, Critical/

Tuition Reimbursement and ContinuingEd

CAPCE- accredited training

Job summary

MMT Ambulance in Colorado Springs seeks an Operations Manager to lead daily EMS operations, focusing on inter-facility transport and high patient care standards. You will manage staffing, ensure compliance, and drive performance across field teams in a fast-paced environment.

Qualified candidates bring 3–5 years EMS experience, EMT/Paramedic licensure with NREMT, and strong leadership and budgeting skills to improve efficiency and safety across 500+ vehicles and 3,200+ providers.

Qualifications

• 3–5 years EMS experience as an EMT or Paramedic.
• Proven ability to lead teams and manage resources.
• Strong communication, problem-solving and decision-making.
• Experience with performance tracking and budget oversight.
• EMT/Paramedic license; NREMT certification required.
• Valid driver’s license with clean record.

Responsibilities

• Lead daily EMS operations to ensure cost-effective, high-quality service.
• Mentor field staff and foster accountability.
• Ensure EMS protocol compliance and safety standards.
• Oversee staffing, scheduling, and hiring.
• Monitor performance metrics and drive improvements.
• Respond to disruptions with crisis management.
• Maintain fleet readiness and compliance.

Skills

EMS leadership

Staff management

Communication

Decision making

Budget oversight

Education

EMT/Paramedic license

NREMT certification

Job description

# Operations Manager- Colorado SpringsColorado Colorado Springs - Colorado Springs, CO 80907## OverviewSalary Range$75,000.00 - $80,000.00 Salary## DescriptionAre you passionate about making a meaningful impact in the field of Emergency Medical Services (EMS)? We’re seeking an experienced **Operations Manager** to lead daily EMS operations focusing on inter-facility transport. In this role, you’ll oversee field operations, drive performance and ensure coordination between teams to deliver exceptional patient care. You’ll be instrumental in building a high-performing, collaborative environment while managing staffing, compliance, quality and operational efficiency. **As an Operations Manager, you will:*** Lead daily operations to ensure cost-effective and high-quality service delivery.* Manage and mentor field staff, fostering a culture of accountability and continuous improvement.* Ensure compliance with EMS protocols, standards and safety regulations, while adhering to MMT policies.* Oversee staffing, scheduling, and hiring to maintain optimal coverage.* Complete and deliver annual performance management reviews to ensure team members receive feedback.* Monitor performance metrics and implement strategies to meet/exceed operational goals.* Collaborate cross-functionally to resolve issues and drive improvements.* Respond to operational disruptions with effective crisis management strategies.* Maintain fleet readiness, ensuring units are properly equipped, maintained and compliant.**What You Bring** * 3–5 years of EMS experience as an EMT or Paramedic.* Proven ability to lead teams, manage resources and drive operational excellence.* Strong communication, problem-solving and decision-making skills.* Experience with performance tracking, quality assurance and budget oversight.* Ability to thrive in a fast-paced, high-stakes environment.* Certified EMT or Paramedic license (state-specific); NREMT certification required.* Valid driver’s license with a clean driving record.**Why Join MMT?** * Competitive compensation and flexible scheduling.* Great benefits and free continuing education.* A mission-driven culture where your leadership makes a difference.* Work in a collaborative, supportive environment with opportunities for growth.* Help shape the future of inter-facility EMS operations.**What We Offer:**We offer a comprehensive benefits package to support your health, well-being, and financial future. Benefit offerings vary based on hours worked. * **Health Insurance**: Medical, Dental, Vision, Health savings account, and Flexible spending account* **Retirement Plans:** 401K and Roth 401K, with a company match* **Paid Time Off*** **Employer Paid:** Basic Life Insurance and Long-Term Disability* **Supplemental Plans:** Short-Term Disability, Life, Critical Illness, Accident Insurance* **Professional Development:** Free access to CAPCE-accredited training through our Learning Management System powered by FlightBridge, along with recertification courses for American Heart and American Red Cross, as well as Tuition Reimbursement and Continuous Education**Who We Are:**For over 35 years, MMT has been at the forefront of innovation, continuously expanding to support our team members and provide efficient, reliable interfacility ambulance patient transportation for our healthcare partners. Our growth is fueled by our experienced, empowered, and dedicated workforce, delivering exceptional care to patients. MMT employs AI-powered technology and state-of-the-art dispatch centers to ensure on-time, efficient, and effective operations. With a growing fleet of 500+ vehicles and a workforce of 3,200+ providers, MMT is committed to delivering the best patient care 24/7/365. If you're ready to contribute to our mission of delivering exceptional patient care, apply today to be a part of the MMT Ambulance team!