Operations Manager - College Point, Flushing NY

Smyrna Ready Mix LLC; New York (NY); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive compensation

Bonus potential

Comprehensive benefits

Growth opportunities

Job summary

SRM Concrete, a district-scale leader in ready-mix, seeks a District Manager to oversee multi-plant operations, drive dispatch efficiency, and sustain top-level safety and quality across locations. You will mentor plant managers, coordinate maintenance, and optimize scheduling while ensuring exceptional customer service and performance metrics.

Join a values-driven team focused on growth, integrity, and community impact, with opportunities to shape strategic direction and lead high-performing

Qualifications

• Concrete / Ready Mix experience preferred.
• Dispatch & operational leadership experience.
• Maintenance knowledge of plant systems.
• Strong customer service background.
• Tech-savvy and data-driven mindset.
• Leadership with character; 5+ years of experience.
• Construction / project management background considered.

Responsibilities

• Lead multi-plant operations across districts.
• Oversee daily production, dispatch, maintenance, and delivery across plants.
• Guide dispatch teams to optimize scheduling and routing.
• Oversee plant maintenance and uptime.
• Build and maintain client relationships; resolve issues.
• Use reporting tools and data to drive decisions.
• Coach and develop plant managers, supervisors, drivers, and dispatch staff.
• Ensure safety, quality, and DOT/compliance standards.

Skills

Leadership

Dispatch & logistics

Maintenance knowledge

Customer service

Data-driven

Tech-savvy

Tools

Dispatch software

Reporting systems

Microsoft Office

Job description

About the Opportunity

Are you ready to lead at scale, inspire high-performing teams, and drive operational excellence across multiple locations? At SRM Concrete, we know our people are the foundation of our success. As a District Manager, you’ll do more than manage plants—you’ll shape the future of our business, our teams, and the communities we serve. If you’re passionate about building strong teams, mastering operational details, and leading with integrity, this is your chance to make a lasting impact.

Your Mission & Key Responsibilities

• Lead Multi-Plant Operations:Oversee daily production, dispatch, maintenance, and delivery functions across multiple ready-mix concrete plants. Ensure operational efficiency, cost control, and consistent execution.
• Master Dispatch & Logistics:Guide dispatch teams to optimize scheduling, routing, and on-time delivery. Balance customer needs with operational capacity in real time.
• Drive Plant Maintenance Excellence:Ensure preventative maintenance programs are executed effectively. Oversee plant upkeep—including welding, electrical, and plumbing systems—to minimize downtime and protect operational continuity.
• Champion Customer Success:Build and maintain strong customer relationships. Address concerns quickly and professionally, always with a solutions-oriented mindset.
• Leverage Technology:Use dispatch systems, reporting tools, Microsoft Office, and operational software to analyze performance data, monitor KPIs, manage costs, and drive informed decision-making.
• Build & Develop High-Performance Teams:Coach and mentor plant managers, supervisors, drivers, and dispatch personnel. Foster a culture of accountability, growth, and continuous improvement.
• Own Safety & Quality Standards:Embody and enforce SRM’s 5 Principles: Safety, Quality, Kindness, Cleanliness, and being a Go-Getter. Ensure compliance with DOT, environmental, and company standards across your district.
• Drive Financial Performance:Monitor budgets, material costs, labor efficiency, equipment utilization, and district profitability. Turn operational data into actionable improvements.

What Sets You Apart

• Concrete / Ready Mix Experience (Preferred):Hands-on understanding of ready-mix operations, batching, delivery logistics, and plant functionality is strongly preferred.
• Dispatch & Operational Leadership:Proven experience managing dispatch, logistics, or high-paced operations where coordination and timing are critical.
• Maintenance Knowledge:Working knowledge of plant maintenance, including welding, electrical systems, and plumbing infrastructure. Ability to lead preventative maintenance efforts and oversee repairs.
• Strong Customer Service Background:Experience building and maintaining client relationships, resolving challenges, and representing operations in a professional and solution-driven manner.
• Tech-Savvy & Data-Driven:Comfortable using Microsoft Office, dispatch software, reporting systems, and digital tools to manage performance and communication.
• Leadership with Character:5+ years of leadership experience preferred. You lead with accountability, integrity, and consistency. You know how to build trust, set expectations, and hold teams to high standards.
• Construction / Project Management Experience (Considered):Candidates with strong construction or project management backgrounds will be considered if they bring operational leadership ability and cultural alignment with SRM’s values.

About SRM

SRM Concrete (Smyrna Ready Mix) is a family-owned, values-driven leader in the ready mix concrete industry. Founded in 1999 with a single plant in Smyrna, Tennessee, we’ve grown to over 600 locations nationwide by focusing on quality, integrity, and service. Our mission is to serve our customers, our communities, and our team members with excellence—every load, every day.Why Join SRM Concrete?

• Growth & Advancement:Be part of a rapidly expanding company with real opportunities for professional development and long-term advancement. We promote from within and invest in our leaders.
• Competitive Compensation:Strong salary with bonus potential, plus eligibility for annual raises.
• Exceptional Benefits:Comprehensive benefits package including low-cost medical, dental, vision, short-term and long-term disability, and life insurance; paid holidays; generous PTO and vacation programs; 401k with $100 weekly company match; family days; and more!
• Team Culture:At SRM Concrete, we value hard work, respect, and teamwork. We support each other, recognize a job well done, and believe in doing what’s right—on the job and in the community. You’ll find a straightforward, dependable environment where every team member matters.