Operations Manager (Bilingual Mandarin & English)

ZipRecruiter; Fontana (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading logistics company is hiring multiple Operation Support Specialists to oversee operations teams across the U.S. This role requires strong data analysis skills, team leadership, and the ability to implement effective standard operating procedures. Ideal candidates will have a background in logistics, proficiency in management practices, and a Bachelor’s degree.

Benefits

401(k)

Dental, Vision, Medical insurance

Paid Time Off

H1B Sponsorship

Qualifications

• Minimum 3 years of work experience in the warehouse and logistics industry.
• Possession of a valid driver's license and willingness to travel up to 90%.
• Strong planning, management, and coordination abilities.

Responsibilities

• Overseeing operations in various regions and supervising teams.
• Optimizing standard operating procedures for efficient operations.
• Organizing training meetings for new SOPs and systems.

Skills

Data Analysis

Communication

Problem Solving

Team Leadership

Process Optimization

Education

Bachelor's Degree

Tools

Microsoft Office

Data Management Systems

Job description

Job Description

We are currently hiring multiple Operation Support Specialists to lead and manage our operations teams across multiple locations in America. In this role, you will be responsible for overseeing operations in various regions, supervising data-related tasks, and optimizing standard operating procedures to ensure efficient and standardized operations. Our goal is to maintain high service standards, and as a result, you will be required to support and guide local operations teams in cities throughout the United States.

Job Type: Full Time

Work Location: Onsite - All across the US

Who Are We?

UniUni is a Canadian courier for e-commerce and logistics companies that is full of energy and determination. Our team and technology elevate and streamline fulfillment services in Canada to meet customers' demanding expectations. With tens of thousands of parcels fulfilled daily, we have established ourselves as a leader in the last mile delivery and e-commerce fulfillment operation in Canada.

What Do We Offer?

At UniUni, we offer exciting opportunities to our employees to achieve their career goals. We value lateral moves as much as vertical promotions – we believe all roles should develop your skills, broaden your experience, and help you build a rewarding career. We know you are not only seeking a job, but a career to pursue. If you are ready to join UniUni’s dynamic team, while working hard and having fun doing it, we invite you to apply online and let us know how you can be part of our success story.

Requirements

Primary Responsibilities:

• Extensive experience in operational support in the logistics or related field.
• Excellent data analysis skills, capable of focusing on key metrics and trends to identify issues and improvement opportunities.
• Familiarity with developing and implementing data tracking systems and templates to ensure data accuracy and consistency.
• Proficiency in management practices and team leadership to supervise adherence to standard operating procedures.
• Strong communication and coordination abilities to collaborate with personnel across different levels and departments, driving operational improvements.
• Familiarity with concepts of process standardization, automation, and SOP optimization, with preference given to those with relevant experience.
• Proficient in utilizing automation tools and data management systems to develop and manage efficient operational processes.
• Ability to review and optimize SOPs, utilizing data analysis to guide changes and ensure their effectiveness.
• Skilled in organizing training meetings to effectively communicate the usage of new SOPs, automation tools, and data management systems.

Qualifications:

Required Knowledge and Experience

• Minimum of 3 years of work experience in the warehouse and logistics industry. Bachelor's degree or higher education required.
• Possession of a valid driver's license in Canada or the United States and willingness to travel up to 90% of the time.
• Ability to learn quickly and excellent problem-solving skills, with the ability to effectively handle unexpected situations.
• Strong planning, management, and coordination abilities.
• Excellent communication skills, both written and verbal.
• Proficiency in basic computer operations, including Microsoft Office software, and some data analysis skills.

Benefits

• 401(k)
• Dental, Vision, Medical insurance
• Paid Time Off
• H1B Sponsorship

On-site locations:

• Vernon, California, United States
• Edison, New Jersey, United States
• Dallas, Texas, United States
• Doral, Florida, United States
• Chicago, Illinois, United States

Other possible locations:

• Broadview, IL
• Dallas, TX
• Miami, FL
• Fresno, CA
• Denver, CO
• Seattle, WA