Operations Manager - Atlanta

Socket.dev; Atlanta (GA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Clothing allowance

Employee discount

401K

Competitive medical plan

Dental plan

Vision plan

Commuter benefits

ALO Wellness Club

Job summary

ALO is seeking an Operations & Visual Leader to join the store leadership team in Atlanta. This role drives inventory management, labor planning, scheduling and visual execution to keep the store customer-ready.

You'll oversee operational processes, maintain visual standards, monitor budgets and metrics, and lead a team with coaching and succession planning. The position emphasizes collaboration with the General Manager and cross-functional partners.

Qualifications

• 3-5 years of retail or related industry leadership experience.
• Proficient in MS Office (Word, Excel, Outlook).
• Excellent interpersonal and communication skills, both verbal and written.
• Agile with the ability to handle multiple tasks in a changing environment.
• Entrepreneurial mindset with personal accountability and ownership.

Responsibilities

• Oversee and support execution of key operational and visual processes.
• Investigate and address inventory accuracy issues with GM to fix gaps.
• Champion strong visual standards on the sales floor using performance data.
• Coordinate labor hours to efficiently receive product deliveries and ensure a customer-ready store.
• Represent the business in meetings and partner with the GM on budgets and metrics.
• Lead recruitment, coaching, and succession planning for the Operations and Visual team.

Skills

Leadership experience

Interpersonal communication

Agile mindset

Entrepreneurial spirit

Accountability

Tools

MS Office

Job description

WHY JOIN ALO?

Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

Role Objective:

The Operations and Visual Manager is a critical member of the store leadership team accountable for bringing Alo’s operational and visual strategy to life in the store. This individual is passionate about inventory management, labor planning and scheduling, and visual execution – all with a lens on driving an efficient and effective store operation. This role’s north star is pointed at ensuring that the store is customer-ready at all times.

Operations & Visual Leader

• Oversee and support execution of key operational and visual processes
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escape process or system gaps
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries
• Support a safe work environment and efficient operation

Business Leader

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance

People Leader

• Ensure that the Operations and Visual team exudes Alo's mission and guiding principles to effectively communicate to our visitors who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager

Business Partner

• Oversees the execution of certain deliverables on the Alo Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture

Assistant Manager Leadership Qualifications

• 3-5 years of retail or related industry leadership experience
• Working knowledge of MS Office (Word, Excel and Outlook)
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Highly Motivated by driving business in a fast-paced, innovative environment
• Business owner mindset with an entrepreneurial spirit
• Independent work ethic, time management skills, and personal accountability
• Aligns with and embodies Alo’s guiding principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift

Please also note, Assistant Managers are eligible to participate in the Company’s Monthly Store Incentive which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.

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