Operations & Visual Manager - Southlake Town Square

ALO

Southlake (TX)

On-site

USD 55,000 - 85,000

Full time

14 days+

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Benefits offered by this job

Generous employee discount

Free membership to ALO Wellness Club

Medical, dental, and vision options

401K with company matching

Clothing allowance

Free yoga classes at select locations

Free yoga classes at Sanctuaries

Job summary

A leading wellness company in Southlake, Texas seeks an Operations and Visual Manager to oversee store operations. The role requires 3-5 years of retail leadership experience and involves managing inventory accuracy and team development. Candidates must possess strong communication and interpersonal skills, with a commitment to achieving operational excellence. This position includes handling multiple tasks in a dynamic environment while embodying company values. Join a supportive team while enjoying perks like generous employee discounts and comprehensive benefits.

Qualifications

3-5 years of leadership experience in retail.
Ability to handle multiple tasks in a changing environment.
Independent work ethic and personal accountability.
Agile with the ability to handle multiple tasks in a changing environment.
Aligns with and embodies ALO’s Guiding Principles.
Independent work ethic, time management skills, and personal accountability.
Requires constant movement in and around all areas of store.
Ability to lift, push, carry or move up to 50 pounds.
Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder.

Responsibilities

Oversee execution of operational and visual processes.
Manage inventory accuracy and coordinate labor hours.
Lead a team with accountability and development focus.
Support sell-through management by ensuring accuracy of inventory counts and coordinate labor hours to efficiently receive product deliveries.
Support a safe work environment and efficient operation.
Represent the business in meetings and on conference calls, in partnership with General Manager.
Review, monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell‑Thru) and inform planning processes.
Future planning workflow business needs to protect optimal performance.
Lead a team through accountability, continuous coaching, development of talent, and elevating KPI or results driven communication.

Skills

Interpersonal skills

Communication skills

Time management

Problem-solving

Retail leadership

Team collaboration

Physical stamina

Interpersonal skills

Tools

MS Office (Word, Excel, Outlook)

Job description

WHY JOIN ALO?

Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

OVERVIEW

The Operations and Visual Manager is a member of the store leadership team who deals with ALO’s operational and visual strategy in the store. This individual is passionate about inventory management, labor planning and scheduling, and visual execution – all with a lens on driving an efficient and effective store operation. This role’s north star is pointed at ensuring that the store is customer-ready at all times. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.

Operations & Visual Leader

Oversee and support execution of key operational and visual processes

Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps

Champion strong visual standards for the sales floor by leveraging business performance data

Support sell-through management by ensuring accuracy of inventory counts and coordinate labor hours to efficiently receive product deliveries

Supports a safe work environment and efficient operation

Business Leader

Represent the business in meetings and on conference calls, in partnership with General Manager

Review, monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell‑Thru) and inform planning processes (e.g., quarterly business review and sales planning)

Future planning workflow business needs to protect optimal performance

People Leader

Ensure that the Operations and Visual team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do

Lead a team through accountability, continuous coaching, development of talent, and elevating KPI or results driven communication throughout the Operations and Visual team

Establish internal & external pipeline through succession planning and recruitment strategy

Writes an effective schedule that prioritizes the best business strategy, in partnership with the General/Store Manager

Flow Experience Leader

Oversees the execution of Flow experience deliverables while protecting operational efficiency

Collaborates and implements General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support organizational goals and to achieve inventory and sales floor KPI’s

Demonstrate an ability to navigate the organization with a balance of business need and brand culture

Operations & Visual Manager Qualifications

3-5 years of retail or related industry leadership experience

Working knowledge of MS Office (Word, Excel and Outlook)

Extraordinary interpersonal and communication skills, both verbal and written

Agile with the ability to handle multiple tasks in a changing environment

Aligns with and embodies ALO’s Guiding Principles

Independent work ethic, time management skills, and personal accountability

Requires constant movement in and around all areas of store

Ability to lift, push, carry or otherwise move up to 50 pounds

Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder

Ability to stand and move for an entire shift

Operations & Visual Manager Schedule

To build a balanced schedule that supports the needs of the business and our teams, we expect all full‑time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

JUST SOME OF THE PERKS

Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors

Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full‑Time Employees)