Operations Manager - Ann Arbor

Molly Maid; Ann Arbor (MI); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Paid time off

Monday–Friday schedule

Job summary

Molly Maid is seeking an Operations Manager to lead our Birmingham location, serving the northeastern portion of our territory. You will recruit, train, and coach a high-performing team while ensuring outstanding client service and smooth daily operations.

You will motivate staff, optimize processes, and act as a brand ambassador. This role offers a Monday–Friday schedule with health benefits and PTO, and a chance to shape a winning team in a growing service business.

Qualifications

• Proven experience leading business operations.
• Strong people management and coaching skills.
• Excellent communication and problem-solving abilities.

Responsibilities

• Lead recruitment and training efforts to build a skilled and high-performing team.
• Motivate employees while ensuring accountability for top-tier performance.
• Drive success by optimizing strategies and maintaining exceptional customer service.
• Be a brand ambassador - handle scheduling, customer inquiries, and problem-solving with a smile

Skills

Leadership

Recruitment

Training

Customer service

Team development

Organization

Problem solving

Job description

Operations Manager – Take Charge & Drive Success!

Are you a dynamic, detail-driven leader who thrives in a fast-paced environment? Do you love keeping things running smoothly while creating an exceptional experience for both clients and employees? If so, we want you to spearhead our Birmingham location that serves the northeastern portion of our territory.

What You’ll Do:

• Lead recruitment and training efforts to build a skilled and high-performing team.
• Motivate & inspire employees while ensuring accountability for top-tier performance.
• Drive success by optimizing strategies and maintaining exceptional customer service.
• Be a brand ambassador - handle scheduling, customer inquiries, and problem-solving with a smile

Who You Are:

• A proven leader with experience managing business operations
• Passionate about team development, sales growth, and workplace excellence
• Highly organized, adaptable, and ready to take initiative
• A problem solver who thrives on motivating others

Why Join Us?

• Exciting leadership role in a dynamic, fast-growing business
• Opportunity to shape and build a winning team
• A workplace committed to growth, accountability, and high standards

Benefits and Pay:

• Salary dependent on experience
• Health and vision insurance available
• PTO
• Monday – Friday schedule

Ready to take your career to the next level? Apply today!