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A leading property management firm is seeking an Operations Manager to oversee residential and mixed-use properties. Responsibilities include managing tenant relations, property inspections, and compliance with regulations. Ideal candidates will have strong conflict resolution skills, financial literacy, and experience in property management.
Job DescriptionJob DescriptionSalary: PHP 425.44 per hour
ABOUT ENTERPRISE MANAGEMENT:
White Glove Property Management is a full-service real estate management firm committed to excellence, professionalism, and high-touch service for property owners, investors, and tenants. We manage single-family homes, multifamily units, and mixed-use developments with a concierge-level approach that prioritizes integrity, transparency, and property performance.
Our mission is to deliver peace of mind and sustained value through expert property oversight, responsive communication, and a consistent commitment to quality.
DISCLOSURES:
The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The jobs responsibilities/tasks may be modified and/or expanded over time. Company will inform the personnel member when changes in the respective job description are made.
COMPANY: White Glove Property Management
COMPANY WEBSITE:https://wgpmanagement.com
COMPANY PHONE NUMBER:(410) 782-0028
HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (410) 782-0028 EXT 10
HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS:hr@wgpmanagement.com
POSITION TITLE: Operations Manager 8
ALTERNATE TITLE(S): Real Estate Portfolio Manager, Property Operations Coordinator, Compliance Officer (within scope)
DIVISION: Operations
DEPARTMENT: Property Management
UNIT:n/a
BENEFITS PACKAGE:Ineligible.
WORK SCHEDULE: Monday Friday, 8:00 AM EST 5:00 PM EST
ACCOUNTABLE TO: Chief Operations Officer (Chief Executive Officer, in absence of Operations Operations Officer)
ACCOUNTABLE FOR: Overseeing day-to-day operations of assigned residential and/or mixed-use properties, including leasing, maintenance coordination, tenant relations, and compliance
CLASSIFICATION: W8BEN; contractual 40 hours per week paid hourly
COMPENSATION RANGE: PHP 425.44 per hour, commensurate with experience and qualifications
ANTICIPATED TRAVEL: none
SUMMARY OF POSITION RESPONSIBILITIES:
The Property Manager is responsible for the full lifecycle management of assigned rental properties, ensuring occupancy, profitability, compliance, and tenant satisfaction. This role requires proactive problem-solving, clear communication, and strong organizational skills to balance tenant relations, owner reporting, maintenance coordination, and leasing activities.
SCHEDULED DUTIES AND RESPONSIBILITIES:
UNSCHEDULED DUTIES AND RESPONSIBILITIES:
CORPORATE PROPERTY MANAGEMENT OPERATIONS FOCUSED COMPLIANCE OFFICER DUTIES:
Overview:
The Corporate Compliance Officer will possess the skills and experience necessary to identify potential issues within Property Management Operations. The Compliance Officer is responsible for developing, implementing, and monitoring the programs, policies, and practices that ensure compliance with federal, state, local, and accreditation standards.
The Compliance Officer is expected to remain up to date on laws and regulations that may affect the organization's policies and procedures. This position requires objectivity, independence from other agency departments, strong attention to detail, and familiarity with investigative protocols and formal reporting practices.
Accountability:
The Corporate Compliance Officer shall be accountable to the CEO and/or Board of Directors.
Duties:
The chief responsibilities of the Compliance Officer include planning, implementing, and monitoring the Corporate Compliance Program. This position is also responsible for coordinating internal and external compliance audit activities and ensuring consistent communication of expectations and results.
The Corporate Compliance Officer will:
PHYSICAL DEMANDS:
WORKING CONDITIONS:
COMPETENCIES AND SKILLS:
LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS: