Operations Manager ($70K + Profit Share)

Socket.dev; Memphis (TN); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Company vehicle

Company cell phone

Medical, Dental & Vision

Profit sharing

Job summary

Kept Companies is seeking an experienced Operations Manager to oversee route performance, team leadership, safety compliance, and financial results. The role involves full operational oversight of routes, hiring/training teams, scheduling and billing control, and ensuring safety and quality on sites.

Ideal candidates will bring proven operations or field management experience, strong leadership, and the ability to manage labor costs in a fast-paced environment.

Qualifications

• Proven operations or field management experience.
• Experience managing labor costs and productivity.
• Strong leadership and team development skills.
• Valid driver's license with clean record.
• Ability to operate in a fast-paced environment.
• Weekend availability as business requires.
• Bachelor's degree preferred, not required.

Responsibilities

• Oversee full operations of assigned routes.
• Hire, train and manage performance of team.
• Manage scheduling, billing accuracy and labor.
• Ensure jobsite quality and safety compliance.
• Resolve customer issues and support retention.
• Oversee fleet, equipment and asset management.
• Track weekly performance and drive accountability.

Skills

Leadership

Operations management

Team development

Labor cost management

Safety compliance

Scheduling & billing

Customer issue resolution

Weekend availability

Education

Bachelor's degree

Job description

Description

Kept Companies is the largest self-performing commercial cleaning & maintenance company in the U.S. (9 brands, 100+ locations). We service restaurants, retail centers, transportation fleets, refrigeration, solar, and commercial properties nationwide.

We are seeking an experienced Operations Manager to oversee route performance, team leadership, safety compliance, and financial results.

What You'll Own

• Full operational oversight of assigned routes
• Team hiring, training & performance management
• Scheduling, billing accuracy & labor control
• Jobsite quality & safety compliance
• Customer issue resolution & retention
• Fleet, equipment & asset management
• Weekly performance tracking & accountability

This role carries operational and financial responsibility.

What You Bring

• Proven operations or field management experience
• Strong leadership & team development skills
• Experience managing labor costs & productivity
• Valid driver's license (clean record)
• Ability to operate in a fast-paced, dynamic environment
• Weekend availability as business requires
• Bachelor's degree preferred, not required.

Compensation & Benefits

• $70,000 base salary (first 90 days)
• Transition to EBITDA-based profit share plan
• Company vehicle
• Company cell phone
• Company American Express
• Medical, Dental & Vision

Who This Role Is For

• Leaders who take full ownership of results
• Managers comfortable being in the field
• Operators who understand accountability
• Individuals motivated by performance-based earnings