Operations Manager - 3PL Final Mile - Furniture Delivery

Direct Impact Logistics; Kansas City (MO); On-site; USD 60,000 - 85,000; Full time

Job summary

A leading logistics company seeks an Operations Manager in Kansas City. This role involves overseeing daily operations, maintaining budgets, leading effective work practices, and developing team skills. Ideal candidates have a high school diploma and experience in logistics, alongside excellent interpersonal and communication skills.

Qualifications

• Experience interacting with Independent Contractors.
• Ability to work flexible schedules/shifts.

Responsibilities

• Oversee day-to-day operations and set policies.
• Maintain budgets and optimize expenses.
• Ensure compliance with health and safety regulations.

Skills

Interpersonal Skills

Problem-Solving Skills

Analytical Skills

Communication Skills

Spanish Speaking

Education

High School Diploma or equivalent

Job description

Operations Manager Role

• The Operations Manager will assist General Manager in executing the overall direction and coordination of the local business unit.
• This role will lead-safe work practices and lean management of the transportation and delivery function.
• The Operations Manager will work closely with the Team to ensure accountability for inbound/outbound logistics.
• They will report to General Manager.
  
  

Responsibilities

• Assist with overseeing day-to-day operations.
• Design strategy and set goals for growth.
• Maintain budgets and optimize expenses.
• Set policies and processes.
• Ensure employees work productively and develop professionally.
• Oversee recruitment and training of new employees.
• Evaluate and improve operations and financial performance.
• Direct the employee assessment process.
• Prepare regular reports for upper management.
• Ensure staff follows health and safety regulations.
• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors).
  
  

Job Requirements

• Ability to work flexible schedules/shifts.
• Possess a valid driver’s license in the state of residence.
• Able to do the following with or without reasonable accommodation:
• Lift, bend, reach above the head, kneel, crouch, and/or stretch during shifts up to 10 hours long.
• Lift, push, pull and move boxes up to 70 pounds each.
• Move up and down stairs.
  
  

Basic Qualifications

• High School Diploma or equivalent.
• Experience interacting with Independent Contractors (Delivery Service Providers).
  
  

Preferred Qualifications

• Excellent interpersonal skills.
• Previous experience with final mile deliveries.
• Demonstrated problem-solving skills and analytical skills.
• Demonstrated communication skills (written and verbal).
• Spanish speaking preferred.