Operations Manager - 2nd Shift - Dubuque Distribution Center

Nordstrom Inc; Dubuque (IA); On-site; USD 59,000 - 98,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement and Paid Time Away

Life Insurance and Disability

Merchandise Discount

EAP Resources

401k

PTO accruals

Holidays

Job summary

Nordstrom, Inc. is seeking an Operations Manager for the Dubuque Distribution Center on the 2nd shift (Mon-Fri 3:00PM-11:30PM). The role oversees a ~20-strong warehouse team, driving safety, quality, productivity, and cost.

You will own the shift’s financial results, lead continuous improvement, and recruit/train staff to sustain high performance. Ideal candidates have 5+ years in warehouse management, strong data and KPI focus, and hands-on WMS/database experience.

Qualifications

• 5+ years of warehouse experience in a managerial role
• Proven capability in identifying and implementing CI actions that deliver measurable improvements to cost, service and quality
• Demonstrated capabilities in developing others and growing leadership competencies in their direct reports
• Strong knowledge of warehousing practices
• Experience with KPIs in warehouse operations
• Hands-on with WMS software and databases
• Ability to analyze data to drive improvements
• Excellent verbal and written communication skills

Responsibilities

• Lead, coach, and develop a team of about 20 warehouse associates, driving performance through clear expectations and consistent feedback
• Own shift-level financial results — monitor budget, track variances, and take corrective action when metrics slip
• Drive continuous improvement through problem-solving, process ownership, and cross-shift coordination
• Recruit, onboard, and train new team members to keep the team staffed and ready
• Partner across shifts and departments to keep the building running as one operation, not four separate ones

Job description

Job Description Schedule - 2nd Shift: Monday - Friday, 3:00PM - 11:30PM

The Dubuque Distribution Center supports a high-volume, fast-moving supply chain operation with fluctuating seasonal demand, multiple product categories, and tight service-level expectations.

The Operations Manager owns results for a shift of about 20 employees and is accountable for the full operating picture — safety, quality, productivity, and cost — not just day-to-day supervision. This is a leadership role for someone ready to own outcomes, not just oversee a shift.

A day in the life

• Lead, coach, and develop a team of about 20 warehouse associates, driving performance through clear expectations and consistent feedback
• Own shift-level financial results — monitor budget, track variances, and take corrective action when metrics slip
• Drive continuous improvement through problem-solving, process ownership, and cross-shift coordination
• Recruit, onboard, and train new team members to keep the team staffed and ready
• Partner across shifts and departments to keep the building running as one operation, not four separate ones

You own this if you have…

• 5+ years of warehouse experience in a managerial role
• Proven capability in identifying and implementing CI actions that deliver measurable improvements to cost, service and quality
• Demonstrated capabilities in developing others and growing leadership competencies in their direct reports
• Strong knowledge of warehousing
• Key Performance Indicators (KPIs)
• Hands-on experience with warehouse management software and databases
• Ability to analyze data and determine actions based on improvement opportunities
• Excellent verbal and written communication skills

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $59,000.00 - $98,000.00 Annual

Benefits

We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision
• Dental
• Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount
• EAP Resources
• 401k
• medical/vision/dental/life/disability insurance options
• PTO accruals
• Holidays

This position may be eligible for performance-based incentives/bonuses.

Eligibility requirements may apply based on location, job level, classification, and length of employment.

Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_15_Full_Time_ES-US.pdf

A few more important points

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance.

For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.

Nordstrom keeps job postings open for at least one day after the posting date.

2026 Nordstrom, Inc

About Us

We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it. Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

CUSTOMER OBSESSED

We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEART

We treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGING

We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WIN

We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVES

We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Come on! Join us!