Customer Service & Retail Stock - Randall Square Rack

Nordstrom, Inc.; Geneva (IL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Merchandise Discount

401k and Insurance options

Job summary

Nordstrom, Inc. is seeking a logistics processor to support a fast-paced store environment in Illinois. The role requires independence, motivation, and a commitment to outstanding customer experiences. You will handle merchandise, prepare orders, and assist with backroom activities as part of daily operations.

The position demands attention to detail, the ability to multitask, and comfort with technology across inventory systems and store software. A dynamic, customer-centric team awaits.

Qualifications

• High ownership, accountability and initiative.
• Able to prioritize multiple tasks in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Comfortable using various technology and new computer applications.
• Flexible schedule based on business needs.

Responsibilities

• Receive, unload freight, unpack and deliver merchandise to selling departments.
• Fulfill customer orders promptly following quality standards.
• Prepare and ship customer orders per quality and packing standards.
• Use inventory systems to scan, process and research shipments.
• Help keep selling floors and stockrooms clean and organized.
• Support store operations (events, backroom, markdowns, fixtures).

Skills

Ownership

Task prioritization

Organizational skills

Tech proficiency

Flexible schedule

Tools

Inventory management systems

Job description

Job Description

*MUST BE ABLE TO WORK A RANGE OF HOURS FROM 6:00AM - 9:30PM* The ideal logistics processor is independent, motivated, results oriented and committed to providing outstanding customer experiences every day. A day in a Life…

• Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments
• Fulfill customer orders in a timely manner following quality standards
• Prepare and ship customer orders following quality, packing and shipping standards
• Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes
• Assist in maintaining clean and organized selling floors and stockrooms
• Provide general support to the store, e.g. setting up special events, organizing backroom, markdowns, and relocating store fixtures

Job Requirements

• A high level of ownership, accountability and initiative
• Had success working in a fast-paced environment thanks to your ability to prioritize multiple tasks
• Organizational skills and attention to detail
• The skills to use of a variety of technology and new computer applications
• The ability to work a flexible schedule based on business needs

Physical Requirements

• Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers. Frequent use of hands for grasping, fine manipulation, pushing and pulling Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head. Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds
• Frequently lift and carry up to 25 pounds and occasionally up to 50 pounds

Pay Range Details

Pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $17.45 - $18.15 Hourly

Benefits

• Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources This position may be eligible for performance-based incentives/bonuses.
• Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more.

Eligibility requirements may apply based on location, job level, classification, and length of employment.

Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf

Legal Notices

A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.

About Us

We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it. Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

CUSTOMER OBSESSED

We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEART

We treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGING

We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WIN

We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVES

We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Come on! Join us!