Operations Manager 1, Multi-Service

Sodexo; Richmond (CA); On-site; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as an Operations Manager, where you will lead soft services operations for a premier global energy producer. This role involves managing a diverse team, ensuring operational excellence, and implementing best practices in janitorial services. With a focus on safety and compliance, you will create a positive work environment while driving quality improvements. Enjoy a comprehensive benefits package, including medical, dental, and career growth opportunities. If you are a strategic leader with a passion for optimizing operations, this is the perfect opportunity for you!

Benefits

Medical, Dental, Vision Care

401(k) Plan with Matching Contributions

Paid Time Off

Career Growth Opportunities

Tuition Reimbursement

Qualifications

• Experience in facilities operations or food services.
• Knowledge of project and events management.

Responsibilities

• Direct daily mail room service operations and ensure goals are met.
• Supervise work activities and provide feedback to employees.
• Ensure compliance with relevant regulations and safety standards.

Skills

Team Management

Operational Performance

Janitorial Services

Mail Sorting and Distribution

Problem Solving

Education

Bachelor's Degree in Facilities Management or related field

Tools

CMMS Systems (e.g., Maximo)

Job description

Role Overview

Are you a strategic, innovative facilities leader ready to help clients optimize their business?

Sodexo Energy & Resources is seeking an Operations Manager 1, Multi-Service to join our team in supporting the portfolio of a premier Global Energy producer in Richmond, CA! This Operations Manager will be responsible for leading our soft services operations - janitorial, move/add/change, events, mail services, shipping, receiving, reprographics, operational and financial performance. The ideal candidate will have experience managing a team, sorting and distribution of mail, and implementing best practices for janitorial services for a large company.

What You'll Do

• Direct daily mail room service operations to ensure employees have appropriate equipment and resources to perform their jobs and meet goals and deadlines;
• Perform reconciliation of shipping costs compared to bills; and perform allocations to departments as required;
• Identify potential problems and inform the manager of the status on resolution, using appropriate Sodexo resources when necessary;
• Supervise day-to-day work activities by delegating authority, assigning and prioritizing tasks, and monitoring standards;
• Manage by providing positive and constructive feedback to employees to reward, coach, correct, and motivate;
• Assist in developing new business services for the client and implement the service programs;
• Ensure compliance with all relevant regulations and policies (e.g., certifications, licenses, safety, operations, personnel);
• Establish operating standards, implement quality improvements, and communicate them to employees;
• Create a safe work environment through safety training, equipment maintenance, and compliance with safety standards;
• Perform other duties as assigned.

What We Offer

Compensation is fair and equitable, based on education, experience, skills, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Holidays
• Career Growth Opportunities and Tuition Reimbursement

Additional information is provided upon hire.

What You Bring

• Experience in facilities (maintenance, operations, engineering, grounds, custodial, transportation) or food services (food, concessions, retail, vending).
• Knowledge of CMMS systems, e.g., Maximo.
• Project and events management experience.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We value diversity and inclusion, and are committed to equal employment opportunities. We believe in improving quality of life and contributing to community progress through our services in food, facilities management, and more.