Operations Manager

Purdue University; West Lafayette (IN); On-site; USD 40,000 - 55,000; Full time

Job summary

Purdue University is seeking an entry-level professional to support the Division of Financial Aid. In this role, you will assist with aid processing and provide financial counseling to students. Strong organizational and project management skills are essential.

The position offers opportunities to coordinate team activities and contribute to improving services. A bachelor’s degree and relevant experience are required. Financial aid background is a plus. Apply now to join a dynamic team focused on student support.

Qualifications

• A minimum of one (1) year of relevant experience that includes project oversight or office management.
• Financial aid experience preferred.

Responsibilities

• Assist with aid processing for Purdue, private, and federal loans.
• Provide front-desk financial aid counseling to students and families.
• Coordinate staff meetings, trainings, and travel logistics.
• Supervise and support student employees in a collaborative environment.

Skills

Excellent office management and written/verbal communication skills

Ability to work independently and handle multiple tasks

Strong organizational skills and attention to detail

Strong computer skills including knowledge of Excel and Word

Education

Bachelor’s degree

Job description

Job Summary

Serve as an entry-level professional staff member supporting the daily operations of the Division of Financial Aid’s (DFA) Stewart Office. In this role you will build strong working relationships with departments across campus and represent DFA with professionalism, sound judgment, and discretion. The position requires strong organizational and project management skills to effectively coordinate and execute multiple ongoing projects simultaneously. Attention to detail and the ability to maintain the highest level of confidentiality in handling sensitive information is needed. You will assist with all aspects of aid processing for Purdue, private, and federal loans and provide front‑desk financial aid counseling to prospective and current students and their families to support timely, student‑focused service.

As a member of the Operations Manager team and under the guidance of the Associate Director, you will help coordinate staff meetings, trainings, travel, and related logistics for the Division of Financial Aid. This person will also contribute to the supervision and support of student employees, fostering a collaborative, service‑oriented environment.

Education and Experience

• • Bachelor’s degree
• • A minimum of one (1) year of relevant experience that includes project oversight, operations of administrative/academic units, office management, or related.
• • Equivalent level of education and experience will be considered.

Skills Needed

• Excellent office management and written/verbal communication skills.
• Ability to work with all levels of the organization.
• Ability to work independently, handle multiple tasks, work under pressure, prioritize workload, and make independent decisions.
• Strong organizational skills and attention to detail with the capacity to see the big picture.
• Strong computer skills including knowledge of Excel and Word.

What is Helpful

• Financial aid experience preferred.

Requirements

All positions include travel as well as evening and weekend work. A background check will be required for employment. FLSA: Exempt (Not Eligible for Overtime). Retirement Eligibility: Defined Contribution Waiting Period.

Equal Opportunity

Purdue University is an EEO/AA employer. All individuals, including minorities, women, individuals with disabilities, and veterans are encouraged to apply. Purdue University is an EOE employer.

About Purdue University

We are committed to making Purdue’s world‑class education affordable, accessible, and valuable to Boilermakers and their families. We know that a college degree is an investment, and many families make this big decision together.