Operations Manager

Atlantic Heating & Cooling Service; Virginia Beach (VA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance 50% paid

401(k) 50% match

Paid time off and holidays

Company vehicle and gas card

Job summary

Atlantic Heating & Cooling Service in Virginia Beach is seeking an experienced Operations Manager to oversee daily operations and ensure safety compliance. The ideal candidate will manage crews, handle scheduling, and maintain service excellence.

This role requires proven operations management experience, strong leadership skills, and knowledge of pipe cleaning technologies. Benefits include health insurance, 401(k) matching, and paid time off.

Qualifications

• Proven experience in operations management within the utilities, pipeline, or industrial services.
• Strong leadership and communication skills.
• Working knowledge of pipe cleaning technologies.

Responsibilities

• Supervise daily field operations for safety and compliance.
• Manage crews and oversee equipment maintenance.
• Hire and train field technicians, conducting evaluations.

Skills

Operations management

Leadership

Decision-making

Communication

Scheduling software proficiency

Education

Experience in utilities or industrial services

OSHA 10 or 30 certification

Tools

Job reporting systems

Scheduling software

Job description

Job Summary:

• We are seeking an experienced and highly motivated Operations Manager to lead and oversee all daily operations of our Infrastructure division.
• The ideal candidate will be responsible for managing crews, scheduling jobs, ensuring safety compliance, maintaining equipment, optimizing workflows, and delivering excellent service to clients.

Key Responsibilities:

• Supervise and coordinate daily field operations, including scheduling and dispatching; ensure all jobs are completed safely, efficiently, and in compliance with local, state, and federal regulations.
• Oversee maintenance and repair of cleaning equipment, vactor trucks, jetters, CCTV inspection tools, and other related machinery.
• Monitor project progress, manage timelines and budgets, and provide timely updates to clients and leadership.
• Hire, train, and manage field technicians; conduct performance evaluations and enforce company policies.
• Serve as the main point of contact between customers, vendors, and internal teams for operational matters.
• Maintain accurate records of job logs, safety reports, equipment maintenance, and employee certifications.
• Lead safety meetings and enforce proper safety protocols across all field operations.
• Support business development efforts by preparing estimates, attending job walkthroughs, and reviewing job scopes.

Qualifications:

• Proven experience in operations management, preferably within the utilities, pipeline, or industrial services industry.
• Working knowledge of pipe cleaning technologies (hydro jetting, vactoring, CCTV inspections, etc.).
• Strong leadership, decision‑making, and communication skills.
• Ability to manage multiple projects and adapt to changing priorities.
• Proficiency with scheduling software, Outlook, and job reporting systems.
• OSHA 10 or 30 certification preferred.
• CDL is a plus but not required.

Working Conditions:

• Majority of work will be split between office and field environments.
• May require early mornings, late evenings, or weekend work depending on project demands.
• May also require notice for out‑of‑town projects. Ability to lift 50 lbs and work around loud equipment and outdoor environments.

Benefits:

• Competitive salary based on experience.
• Health, dental, and vision insurance 50% paid.
• 401(k) 50% match.
• Paid time off and holidays (Sick, Vacation, and 7 Holidays).
• Company vehicle, phone, and gas card.